Tools

Turns processes that live in people's heads into SOPs: flowcharts, a RACI matrix (responsible, accountable, consulted, informed), detailed steps and exceptions, ready for handoffs, audits and onboarding. Describe the process or paste existing notes. Official from Anthropic.

Collects reviews and complaints from Google, Yelp, Facebook and more, groups them by theme with quotes, and drafts replies in the owner's voice that post only after approval; also finds lapsed customers and drafts win-back messages. Official Anthropic small-business plugin.

Generates people analytics reports from employee data: headcount snapshots, voluntary and involuntary attrition, diversity metrics, spans of control and flight risk, with findings and recommendations for leadership. Needs an uploaded employee CSV or a connected HRIS. Official from Anthropic.

Packages customer issues that need engineering, product or leadership into an escalation brief with scope, repro steps, business impact, asks and deadline, and decides who to escalate to. Support and CRM connectors add context automatically. Part of Anthropic's official customer-support plugin.

Before replying to a customer, verifies answers across the knowledge base, past tickets, CRM and chat history, grades confidence and cites sources; can also find whether an issue was reported before or what a customer was told. From Anthropic's official customer-support plugin.

Everyday software engineering plugin: standup summaries, code review, structured debugging, architecture decision records, incident response and pre-deploy checks. Official from Anthropic, built mainly for Cowork but also usable in Claude Code.

Screens resumes against a role rubric into a cited shortlist, ignoring irrelevant details like name and age; drafts invite, hold or decline replies, schedules interviews and builds onboarding checklists. Gmail and Calendar are optional, sending only after you confirm. Official from Anthropic.

Builds structured interview kits for a role: behavioral and situational questions by competency, follow-up probes, a 1 to 4 scoring rubric and a debrief template, so interviewers assess candidates against the same bar. Part of Anthropic's official human-resources plugin.

Pulls verbatim customer quotes on a topic from call transcripts, meeting notes and emails, tagging each with speaker, account and date, and summarizes recurring themes into voice-of-customer findings for product and marketing. Connect Gong, email or drive, or upload transcripts. By Anthropic.

Turns resolved tickets, common questions or workarounds into publish-ready knowledge base articles, structured as how-to guides, troubleshooting, FAQs or known issues, and optimized for search. From Anthropic's official customer-support plugin.

Answers employee policy questions in plain language, such as PTO, benefits, expenses, travel and remote work, with sources cited. Paste the handbook into the chat, or connect Notion, Confluence or another knowledge base to search automatically, cutting repeat HR questions. Official from Anthropic.

Account health checks for customer success managers: pulls CRM, email, calendar and call notes to score relationship, engagement, commercial (renewal and expansion), support and value delivery red/yellow/green, and can prep a QBR agenda. CRM preferred; uploads work. Official from Anthropic.

Builds onboarding plans for new hires: a pre-start checklist (accounts, equipment, buddy), day-one and first-week schedules, and 30/60/90-day goals. Works in plain chat; with an HRIS, knowledge base or calendar connected it pulls in team info and books day-one events. Official from Anthropic.

Customer support plugin: triages and prioritizes tickets with routing suggestions, drafts customer replies, packages escalations, researches customer issues across sources and turns resolved issues into knowledge base articles. Official from Anthropic.

Triages support tickets: extracts the issue and urgency signals, categorizes and assigns P1 to P4 priority, checks for duplicates or known issues, suggests the team to route to and drafts the first response. Part of Anthropic's official customer-support plugin.

Official Slack (Salesforce) plugin in Anthropic's knowledge work marketplace: connects Slack's hosted MCP to search and send messages, read channels and threads, and manage canvases, with commands for channel digests, standup updates and announcements. Needs workspace admin approval.

Compensation analysis for HR and managers: market pay percentiles by role, level and location, offer competitiveness checks and equity modeling; upload a pay sheet to find employees outside their band and flight risks. Without a comp data source it uses public web data, so verify. By Anthropic.

Plugin for design teams: design critiques, design system audits, UX copy, accessibility checks, user research synthesis and developer handoff notes. Official from Anthropic; works best with Figma connected.

Calls Codex from Claude Code for read-only or adversarial code reviews, or delegates tasks to Codex to run in the background. Maintained by OpenAI; needs a ChatGPT account (the free tier works) or an API key.

Reviews UI code against Vercel's Web Interface Guidelines, covering accessibility, focus, forms, animation, typography, dark mode and more, listing issues as file:line. Fetches the latest rules before each review. Maintained by Vercel.

Vercel's official cost and performance skill: gathers production metrics, usage and project config, investigates only the routes and files the metrics point to, and returns ranked, doc-backed recommendations. Supports Next.js, SvelteKit and Nuxt; needs Vercel CLI v53+ logged in and linked.

Vercel's official deployment skill: checks the git remote, project link and CLI login, then deploys a preview (default) or production via git push or vercel deploy. When login isn't possible in a sandbox, it can create a claimable preview link.

React and Next.js performance rules from Vercel's engineering team: 70 rules ranked by impact covering request waterfalls, bundle size, server performance and re-renders, for writing, reviewing and refactoring. Maintained by Vercel.

Vercel's official skill that pulls the 80+ rules of Vercel's writing handbook online to review docs and copy for voice, structure, content types, code examples and formatting, listing issues as file:line.