Tools

Triages support tickets: extracts the issue and urgency signals, categorizes and assigns P1 to P4 priority, checks for duplicates or known issues, suggests the team to route to and drafts the first response. Part of Anthropic's official customer-support plugin.

Anthropic's official data skill that guides agents to write, translate and optimize SQL across Snowflake, BigQuery, Databricks, PostgreSQL and other warehouse dialects, including CTEs, window functions and analytical aggregations.

Generates people analytics reports from employee data: headcount snapshots, voluntary and involuntary attrition, diversity metrics, spans of control and flight risk, with findings and recommendations for leadership. Needs an uploaded employee CSV or a connected HRIS. Official from Anthropic.

Turns resolved tickets, common questions or workarounds into publish-ready knowledge base articles, structured as how-to guides, troubleshooting, FAQs or known issues, and optimized for search. From Anthropic's official customer-support plugin.

Support for small merchants: reads customer emails, checks orders and refunds in Stripe, PayPal, Square or Shopify, and drafts replies in the owner's voice per your refund policy; can refund via Stripe or Square after explicit approval. Works with pasted emails too. Official from Anthropic.

Pulls verbatim customer quotes on a topic from call transcripts, meeting notes and emails, tagging each with speaker, account and date, and summarizes recurring themes into voice-of-customer findings for product and marketing. Connect Gong, email or drive, or upload transcripts. By Anthropic.

Before replying to a customer, verifies answers across the knowledge base, past tickets, CRM and chat history, grades confidence and cites sources; can also find whether an issue was reported before or what a customer was told. From Anthropic's official customer-support plugin.

Account health checks for customer success managers: pulls CRM, email, calendar and call notes to score relationship, engagement, commercial (renewal and expansion), support and value delivery red/yellow/green, and can prep a QBR agenda. CRM preferred; uploads work. Official from Anthropic.

Packages customer issues that need engineering, product or leadership into an escalation brief with scope, repro steps, business impact, asks and deadline, and decides who to escalate to. Support and CRM connectors add context automatically. Part of Anthropic's official customer-support plugin.

Collects reviews and complaints from Google, Yelp, Facebook and more, groups them by theme with quotes, and drafts replies in the owner's voice that post only after approval; also finds lapsed customers and drafts win-back messages. Official Anthropic small-business plugin.

Drafts customer-facing replies tuned to the situation and relationship: product questions, outage notices, bad news like delays or won't-fix, declined feature requests and billing disputes, with adjustable tone. From Anthropic's official customer-support plugin; review before sending.

Turns campaign or channel data into weekly, monthly or quarterly marketing reports: executive summary, key metrics and period-over-period trends, wins and misses, and next-period priorities. Connect analytics tools or just paste tables or key numbers. From Anthropic's knowledge-work-plugins.

For preclinical life sciences research: bundles MCP connectors for PubMed, bioRxiv, ChEMBL, Open Targets, ClinicalTrials and more, plus analysis skills for single-cell RNA QC, scvi-tools and nf-core pipelines. Official from Anthropic; some data sources need accounts.

Everyday software engineering plugin: standup summaries, code review, structured debugging, architecture decision records, incident response and pre-deploy checks. Official from Anthropic, built mainly for Cowork but also usable in Claude Code.

Processes large tool outputs in a sandbox and returns only the results to context; logs session events in SQLite with FTS5 so work continues after context compaction. Supports Claude Code, Codex and a dozen other clients. ELv2 licensed.

Vercel's official cost and performance skill: gathers production metrics, usage and project config, investigates only the routes and files the metrics point to, and returns ranked, doc-backed recommendations. Supports Next.js, SvelteKit and Nuxt; needs Vercel CLI v53+ logged in and linked.

Vercel's official deployment skill: checks the git remote, project link and CLI login, then deploys a preview (default) or production via git push or vercel deploy. When login isn't possible in a sandbox, it can create a claimable preview link.

Daemonless, rootless container and pod manager with a Docker-compatible CLI for building, running and pushing OCI images. On macOS and Windows it runs inside a podman machine VM.

Fast vulnerability scanner driven by YAML templates: uses a community template library to detect known vulnerabilities over HTTP, DNS, TCP, SSL and more, supports custom templates and plugs into CI/CD. Use only on targets you're authorized to test.

Support persona skill for the gws CLI: triages support-labeled Gmail, turns emails into tasks, logs tickets in Google Sheets, escalates urgent issues to Chat and books follow-ups. Needs gws authorized via your own Google Cloud project plus its companion skills; not officially supported by Google.

Grafana's load and performance testing tool: write test scripts in JavaScript covering HTTP, WebSocket, gRPC and browsers, set threshold assertions and run them in CI.

Turns websites and Electron desktop apps into deterministic CLIs, with built-in adapters for Reddit, Hacker News, Bilibili, Zhihu, Xiaohongshu and more, and lets agents operate any page through your signed-in Chrome. Needs its companion browser extension.

Detects hardcoded passwords, API keys and tokens in Git repos, files and stdin, and can run as a pre-commit hook or GitHub Action to block leaks. Now feature-frozen with security fixes only, as the author has moved on to Betterleaks.

Open-source infrastructure-as-code tool and community fork of Terraform: describe cloud resources declaratively, run plan to generate an execution plan, then apply changes, creating resources in parallel by dependency graph. Community-governed, MPL-2.0.