Tools

Triages support tickets: extracts the issue and urgency signals, categorizes and assigns P1 to P4 priority, checks for duplicates or known issues, suggests the team to route to and drafts the first response. Part of Anthropic's official customer-support plugin.

All-in-one plugin for small business owners: 44 skills covering cash flow and bookkeeping, collections and taxes, customer acquisition and marketing, customer feedback, inventory, hiring and contract review. Anything touching money or customers needs your approval. Official from Anthropic.

Turns a feature idea or problem statement into a structured spec or PRD with goals and non-goals, user stories, success metrics and acceptance criteria, and can split large requests into phases. From Anthropic's official product-management plugin.

Support for small merchants: reads customer emails, checks orders and refunds in Stripe, PayPal, Square or Shopify, and drafts replies in the owner's voice per your refund policy; can refund via Stripe or Square after explicit approval. Works with pasted emails too. Official from Anthropic.

Competitive analysis skill from Anthropic's official marketing plugin: researches competitor websites, pricing, recent news and content strategy, compares positioning and messaging, and lists content gaps, opportunities and threats; can also produce sales battlecards. Needs web search.

Writes competitive briefs on one or more competitors or a feature area: researches websites, pricing and reviews online, then compares features, pricing, positioning and go-to-market for prioritization, sales battlecards or board decks. From Anthropic's product-management plugin.

Common Room's official plugin: researches accounts and contacts using product usage, community and buying-intent signals, builds pre-meeting briefs and weekly call prep, drafts email, LinkedIn and phone outreach, and creates account plans. Needs a Common Room account.

Apollo.io's official plugin: describe your ideal customer profile in plain language to find prospects, enrich contacts with emails, phone numbers and company data, and bulk-add them to outreach sequences. Connects to Apollo's remote MCP; needs an Apollo account, and enrichment uses credits.

Checks hours before payroll for US small businesses: totals regular time, overtime and PTO from Gusto, QuickBooks Payroll or timesheets, and flags missed punches, overtime anomalies, rate changes and mid-period hires or exits. Prepares only, never runs payroll. Official from Anthropic.

Lists renewals coming up in the next few months, flags churn risk and expansion opportunities from signals like usage, key contact changes and open complaints, and checks for missing or wrong renewal opportunities in the CRM. Needs a CRM or uploaded contract exports. Official from Anthropic.

Drafts offer letters from role, level, location and comp package, listing base salary, equity, signing bonus and first-year total, plus talking points for the hiring manager's negotiation. The template follows US company conventions; have legal review before sending. Official from Anthropic.

Account research skill from Anthropic's official sales plugin: give a company name or domain (and optionally a contact) to get a company overview, recent news and likely priorities, an ICP fit check and existing CRM records. Without a CRM it uses uploaded lists or web search.

Drafts customer-facing replies tuned to the situation and relationship: product questions, outage notices, bad news like delays or won't-fix, declined feature requests and billing disputes, with adjustable tone. From Anthropic's official customer-support plugin; review before sending.

Turns a hiring need into a job description, a structured interview guide with scorecard, resume screening criteria and an offer template, delivered as Word documents. With Claude in Chrome it can save drafts in DocuSign. Official from Anthropic; have HR or legal review offer terms.

Anthropic's official knowledge work plugin: one question searches your connected chat, email, cloud docs, wiki and project tools at once and returns a sourced answer; can also produce daily or weekly digests. Preset MCP connectors for Slack, Notion, Atlassian, Asana and more, each needing auth.

Outreach skill from Anthropic's official sales plugin: uses account research and past emails to write personalized prospecting emails or multi-touch follow-up sequences, saved as drafts for your review. Works best with email and CRM connected; otherwise returns copy-ready text.

Collects reviews and complaints from Google, Yelp, Facebook and more, groups them by theme with quotes, and drafts replies in the owner's voice that post only after approval; also finds lapsed customers and drafts win-back messages. Official Anthropic small-business plugin.

Runs the cognee memory engine as an MCP server whose remember, recall and forget tools write documents and conversations into a knowledge graph and vector store for cross-session retrieval. Start it with Docker or uv first; needs an LLM API key by default, or connect to Cognee Cloud.

Writes conversations and business data into Graphiti's temporal knowledge graph so agents can retrieve long-term memory by entity, fact and time. Open source from Zep; start FalkorDB or Neo4j and the server with Docker first, and configure an LLM API key.

Executive assistant persona skill for the gws CLI: prepares daily briefings, meeting prep and weekly digests, triages the Gmail inbox, checks conflicts before scheduling and drafts replies. Needs gws authorized via your own Google Cloud project, plus the Gmail, Calendar, Drive and Chat skills.

Support persona skill for the gws CLI: triages support-labeled Gmail, turns emails into tasks, logs tickets in Google Sheets, escalates urgent issues to Chat and books follow-ups. Needs gws authorized via your own Google Cloud project plus its companion skills; not officially supported by Google.

Skill collection for the gws CLI: one skill per Workspace API plus recipes for common Gmail, Drive, Docs, Calendar and Sheets workflows. Install gws and authorize your Google account first; not an officially supported Google product.

One CLI for Gmail, Drive, Calendar, Docs, Sheets and other Google Workspace APIs, with commands generated from the Discovery service, JSON output and 100+ Agent Skills. From the googleworkspace org but not officially supported; needs OAuth via a Google Cloud project.

Generates zero-dependency, animated HTML slide decks: previews several visual styles to choose from first, and can convert PowerPoint decks to web slides. Made for non-designers who don't write CSS.