Herramientas

Pulls verbatim customer quotes on a topic from call transcripts, meeting notes and emails, tagging each with speaker, account and date, and summarizes recurring themes into voice-of-customer findings for product and marketing. Connect Gong, email or drive, or upload transcripts. By Anthropic.

Customer support plugin: triages and prioritizes tickets with routing suggestions, drafts customer replies, packages escalations, researches customer issues across sources and turns resolved issues into knowledge base articles. Official from Anthropic.

Before replying to a customer, verifies answers across the knowledge base, past tickets, CRM and chat history, grades confidence and cites sources; can also find whether an issue was reported before or what a customer was told. From Anthropic's official customer-support plugin.

Account health checks for customer success managers: pulls CRM, email, calendar and call notes to score relationship, engagement, commercial (renewal and expansion), support and value delivery red/yellow/green, and can prep a QBR agenda. CRM preferred; uploads work. Official from Anthropic.

Triages support tickets: extracts the issue and urgency signals, categorizes and assigns P1 to P4 priority, checks for duplicates or known issues, suggests the team to route to and drafts the first response. Part of Anthropic's official customer-support plugin.

Support for small merchants: reads customer emails, checks orders and refunds in Stripe, PayPal, Square or Shopify, and drafts replies in the owner's voice per your refund policy; can refund via Stripe or Square after explicit approval. Works with pasted emails too. Official from Anthropic.

Vercel's official skill that pulls the 80+ rules of Vercel's writing handbook online to review docs and copy for voice, structure, content types, code examples and formatting, listing issues as file:line.

Runs the cognee memory engine as an MCP server whose remember, recall and forget tools write documents and conversations into a knowledge graph and vector store for cross-session retrieval. Start it with Docker or uv first; needs an LLM API key by default, or connect to Cognee Cloud.

Fast vulnerability scanner driven by YAML templates: uses a community template library to detect known vulnerabilities over HTTP, DNS, TCP, SSL and more, supports custom templates and plugs into CI/CD. Use only on targets you're authorized to test.

Writes conversations and business data into Graphiti's temporal knowledge graph so agents can retrieve long-term memory by entity, fact and time. Open source from Zep; start FalkorDB or Neo4j and the server with Docker first, and configure an LLM API key.

Support persona skill for the gws CLI: triages support-labeled Gmail, turns emails into tasks, logs tickets in Google Sheets, escalates urgent issues to Chat and books follow-ups. Needs gws authorized via your own Google Cloud project plus its companion skills; not officially supported by Google.

Detects hardcoded passwords, API keys and tokens in Git repos, files and stdin, and can run as a pre-commit hook or GitHub Action to block leaks. Now feature-frozen with security fixes only, as the author has moved on to Betterleaks.

Marketing team plugin with 40+ skills for copy and content, SEO and AI search optimization, conversion optimization, email and social, paid ads, growth strategy and competitor analysis, plus Python analysis scripts. Most need no account; a few, like YouTube transcripts, need API keys.

For SaaS customer success teams: three standard-library Python scripts turn customer data into health scores, churn-risk tiers and ranked expansion opportunities, with reproducible results. Needs Python and customer data in the sample JSON format. Part of the claude-skills collection.

Finds leaked credentials in Git, GitHub, S3, filesystems and more, recognizing 800+ secret types and checking with each service whether a key is still live to cut false positives.

Proofreads drafts: once you explain the text's purpose, it finds grammar, logic and flow issues and gives located suggestions with reasons, without rewriting the whole piece or changing your voice. Rules and examples target English. Part of PM Skills; no extra account needed.

Baoyu's (JimLiu) content creation skills: infographics, covers, article illustrations, slide decks, comics and translation, plus Xiaohongshu cards and publishing to WeChat, Weibo and X. Needs Node.js, bun and an image model API key; some skills rely on Chrome automation or unofficial APIs.

Turns an article or Markdown into a set of slide images: drafts an outline and style first, then generates each page, and can merge them into PPTX or PDF. Comes with over ten visual presets. Needs a working image generation backend.

Content creation plugin by Baoyu (JimLiu): infographics, article illustrations, covers, slide decks and translation, plus Xiaohongshu image cards and publishing to WeChat Official Accounts, Weibo and X. Needs Node.js; image generation needs an OpenAI, Google or Tongyi Wanxiang API key.

Translation skill by Baoyu with quick, normal and refined modes, custom glossaries, and target audience and style settings. Translates local files or URLs; suited to long-form Chinese-English translation and localization. Needs bun or npx.

Open-source SEO tool (a Semrush/Ahrefs alternative) with built-in MCP for keyword research, rank tracking, competitor and backlink analysis, site audits and AI search visibility checks. The hosted version has a free trial; self-hosting needs a pay-as-you-go DataForSEO key.

CLI and library for evaluating and red-teaming LLM apps: compare prompts and model outputs in bulk, scan for security vulnerabilities and plug into CI/CD, with evals running locally. Now part of OpenAI and still open source under MIT.

Open-source e-book manager whose command-line tools (ebook-convert, ebook-meta, calibredb) batch-convert between EPUB, MOBI, AZW3, PDF, DOCX and more and manage library metadata. The install command is Linux-only; on macOS and Windows use the installer.

Open-source reverse engineering framework and CLI: disassemble, debug, emulate and patch binaries across many architectures and file formats, scriptable through r2pipe or built-in JavaScript.