Herramientas

Resolves subscription billing issues: checks customer and subscription state, separates duplicate purchases, team seats and failed payments, restores self-serve before refunding, and drafts the reply. Needs Stripe or similar tools connected; refunds move real money, so review them.

UI design knowledge base skill: looks up UI styles, palettes, font pairings, charts and UX guidelines by product type and generates a full design system, covering 22 stacks including React, SwiftUI and Flutter. Needs Python 3 locally.

Helps subscription products reduce churn: designs cancellation flows, save offers and exit surveys, spots churn risk signals, and plans dunning and win-back emails after failed payments. For customer success, lifecycle and growth teams; billing platforms like Stripe need setup on your side.

Design engineering skills by Emil Kowalski, author of Sonner and Vaul: choose animation easing and durations, review and improve motion, apply Apple design principles, make web apps feel native on phones, and help pick UI libraries and prototype multiple versions.

Vercel's React Native and Expo best practices ranked by impact, covering list scrolling performance, Reanimated animations, navigation, UI patterns, state management and monorepo setup. Maintained by Vercel.

Support persona skill for the gws CLI: triages support-labeled Gmail, turns emails into tasks, logs tickets in Google Sheets, escalates urgent issues to Chat and books follow-ups. Needs gws authorized via your own Google Cloud project plus its companion skills; not officially supported by Google.

Support for small merchants: reads customer emails, checks orders and refunds in Stripe, PayPal, Square or Shopify, and drafts replies in the owner's voice per your refund policy; can refund via Stripe or Square after explicit approval. Works with pasted emails too. Official from Anthropic.

Packages customer issues that need engineering, product or leadership into an escalation brief with scope, repro steps, business impact, asks and deadline, and decides who to escalate to. Support and CRM connectors add context automatically. Part of Anthropic's official customer-support plugin.

Triages support tickets: extracts the issue and urgency signals, categorizes and assigns P1 to P4 priority, checks for duplicates or known issues, suggests the team to route to and drafts the first response. Part of Anthropic's official customer-support plugin.

Account health checks for customer success managers: pulls CRM, email, calendar and call notes to score relationship, engagement, commercial (renewal and expansion), support and value delivery red/yellow/green, and can prep a QBR agenda. CRM preferred; uploads work. Official from Anthropic.

Lists renewals coming up in the next few months, flags churn risk and expansion opportunities from signals like usage, key contact changes and open complaints, and checks for missing or wrong renewal opportunities in the CRM. Needs a CRM or uploaded contract exports. Official from Anthropic.

Turns resolved tickets, common questions or workarounds into publish-ready knowledge base articles, structured as how-to guides, troubleshooting, FAQs or known issues, and optimized for search. From Anthropic's official customer-support plugin.

Drafts customer-facing replies tuned to the situation and relationship: product questions, outage notices, bad news like delays or won't-fix, declined feature requests and billing disputes, with adjustable tone. From Anthropic's official customer-support plugin; review before sending.

Before replying to a customer, verifies answers across the knowledge base, past tickets, CRM and chat history, grades confidence and cites sources; can also find whether an issue was reported before or what a customer was told. From Anthropic's official customer-support plugin.

Pulls verbatim customer quotes on a topic from call transcripts, meeting notes and emails, tagging each with speaker, account and date, and summarizes recurring themes into voice-of-customer findings for product and marketing. Connect Gong, email or drive, or upload transcripts. By Anthropic.

Collects reviews and complaints from Google, Yelp, Facebook and more, groups them by theme with quotes, and drafts replies in the owner's voice that post only after approval; also finds lapsed customers and drafts win-back messages. Official Anthropic small-business plugin.

For SaaS customer success teams: three standard-library Python scripts turn customer data into health scores, churn-risk tiers and ranked expansion opportunities, with reproducible results. Needs Python and customer data in the sample JSON format. Part of the claude-skills collection.

Helps support teams categorize and prioritize tickets, emails or chat logs and suggest next steps; drafts replies, organizes repro steps and reminds you to redact customer data before sharing. Works with exports from Zendesk, Intercom and others or pasted chats; no account or API key needed.

MiniMax's official skill collection covering frontend, full-stack, Android, iOS, Flutter, React Native and GLSL shader development, plus PDF, Word, Excel and PowerPoint document generation. Some media skills need a MiniMax API key. Still in beta.

Google's official Android skill library, targeting areas where models often go wrong: AGP 9 upgrades, XML to Jetpack Compose migration, Navigation 3, R8 analysis, edge-to-edge support and Play Billing Library upgrades.

Turns conversations and notes into structured Notion pages such as team wikis, how-to guides, decision records and FAQs, linked to related pages. From OpenAI's official plugin repo (developer: Notion); needs the Notion MCP.

OpenAI's official iOS skills: SwiftUI patterns and view refactoring, iOS 26 Liquid Glass, App Intents, performance audits with ETTrace sampling, memory leak hunting with memgraph, and simulator debugging. Needs macOS and Xcode; debugging skills rely on XcodeBuildMCP.

Has the agent build a local Next.js editor that turns app screenshots into App Store and Google Play marketing images: real device frames, bold headlines, 18 visual styles, multiple languages and RTL layouts, with one-click export of every required size. Needs Node.js.

SwiftUI skill by Paul Hudson of Hacking with Swift: reviews and improves SwiftUI code, covering modern vs deprecated APIs, performance, navigation and layout, state management and VoiceOver accessibility, targeting iOS 26 and Swift 6.2.