# Tools

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Resources for Data analysis or Customer support: 214 items.

> - Data analysis: Querying, statistical analysis, reporting and visualization.
> - Customer support: Tickets, customer questions, knowledge-base upkeep and service quality.

- [Browser Use](https://hebbmind.com/fr/skill/browser-use.md): [Skill] Controls your local Chrome over CDP to navigate, click, type, take screenshots and scrape data, reusing logged-in sessions. Official browser-use skill; install the browser-use CLI with uv first.
- [Scientific Agent Skills](https://hebbmind.com/fr/skill/scientific-agent-skills.md): [Skill] 166 research skills maintained by K-Dense (formerly Claude Scientific Skills), spanning bioinformatics, cheminformatics, clinical research, materials and physics, including unified access to 78 public databases such as PubChem and UniProt. Works with Claude Code, Codex and Cursor.
- [DuckDB](https://hebbmind.com/fr/cli/duckdb.md): [CLI] In-process analytical SQL database. Its CLI queries CSV, Parquet and JSON files directly with SQL, no import or server needed, so agents can sample and aggregate large files. Officially maintained.
- [Knowledge Work Plugins](https://hebbmind.com/fr/plugin/knowledge-work-plugins.md): [Plugin] Anthropic's knowledge-work plugin marketplace, bundling skills, commands and connectors by role: sales, support, product, marketing, legal, finance, HR, data and more, plus many partner plugins. Built mainly for Cowork; also works in Claude Code.
- [MCP Toolbox for Databases](https://hebbmind.com/fr/mcp/mcp-toolbox.md): [MCP] Google's open-source database MCP server with ready-made query and SQL tools for dozens of sources, including PostgreSQL, MySQL, BigQuery, Spanner and MongoDB. Define controlled custom queries in tools.yaml.
- [Customer Billing Ops](https://hebbmind.com/fr/skill/customer-billing-ops.md): [Skill] Resolves subscription billing issues: checks customer and subscription state, separates duplicate purchases, team seats and failed payments, restores self-serve before refunding, and drafts the reply. Needs Stripe or similar tools connected; refunds move real money, so review them.
- [XLSX](https://hebbmind.com/fr/skill/xlsx.md): [Skill] Creates, edits and analyzes Excel spreadsheets: formulas, formatting, charts and data cleaning, plus conversion between CSV, TSV and other tabular formats. The official Anthropic skill behind Claude's document features; source-available, not open source.
- [Browser Use MCP](https://hebbmind.com/fr/mcp/browser-use-mcp.md): [MCP] Local MCP server built into Browser Use: lets agents navigate, click, type and extract page content, or hand multi-step tasks to the built-in browser agent. Bring your own OpenAI or Anthropic API key.
- [Scrapling](https://hebbmind.com/fr/mcp/scrapling.md): [MCP] MCP server built into the adaptive Python scraping framework Scrapling: supports plain HTTP requests, browser rendering and stealth fetching, and uses CSS selectors to pass only the target content to the AI, saving tokens and filtering out prompt injection.
- [Scrapling](https://hebbmind.com/fr/cli/scrapling.md): [CLI] Adaptive web scraping framework: scrapling extract turns a page into Markdown, text or HTML in one command, with CSS selectors and browser rendering for dynamic pages, plus an MCP server (needs the ai extra). Needs Python 3.10+ and a browser install on first use.
- [Crawl4AI](https://hebbmind.com/fr/cli/crawl4ai.md): [CLI] Open-source, LLM-friendly web crawler that turns pages into clean Markdown for RAG and agents. Ships the crwl CLI and supports deep crawling and question-driven data extraction (extraction needs an LLM key). Free to self-host.
- [OpenBB MCP Server](https://hebbmind.com/fr/mcp/openbb-finance-mcp-server.md): [MCP] Official OpenBB MCP server exposing the OpenBB Platform's equity, ETF, macroeconomic, crypto and news data to agents; enable only the tool categories you need to save context. Needs uv locally; some data sources need your own API keys. Not investment advice.
- [OpenBB Platform CLI](https://hebbmind.com/fr/cli/openbb-finance-cli.md): [CLI] Command-line edition of the open-source OpenBB investment research platform: query stock prices, financial statements, macroeconomic and other financial data from the terminal, and automate data pulls with Routine scripts. Officially maintained; some sources need API keys.
- [churn-prevention](https://hebbmind.com/fr/skill/churn-prevention.md): [Skill] Helps subscription products reduce churn: designs cancellation flows, save offers and exit surveys, spots churn risk signals, and plans dunning and win-back emails after failed payments. For customer success, lifecycle and growth teams; billing platforms like Stripe need setup on your side.
- [Database Lookup](https://hebbmind.com/fr/skill/database-lookup.md): [Skill] Unified database lookup skill from K-Dense's scientific collection: reproducibly queries about 80 public database APIs such as PubChem, UniProt, ChEMBL, ClinicalTrials.gov and FRED, returning traceable results with endpoints, parameters and count checks. Some need API keys.
- [Scanpy Single-Cell Analysis](https://hebbmind.com/fr/skill/scanpy.md): [Skill] Teaches agents standard single-cell RNA-seq analysis with Scanpy: QC, normalization, PCA/UMAP, clustering, differential expression and plots, with ready-to-run pipeline scripts and guidance on converting Seurat and other R objects to h5ad. Needs Python 3.12+; by K-Dense.
- [Statistical Analysis](https://hebbmind.com/fr/skill/statistical-analysis.md): [Skill] Guides agents to the right statistical method for research data: t-tests, ANOVA, chi-square, regression and Bayesian analysis, checking assumptions, computing effect sizes and power, and reporting results in APA format. Python-based (pingouin, statsmodels); by K-Dense.
- [Customer Sales Automation](https://hebbmind.com/fr/plugin/customer-sales-automation.md): [Plugin] Support and sales plugin with two subagents: one handles support replies, ticket triage and help docs; the other writes cold email sequences, follow-up cadences, quote templates and objection handling. Prompts only; no direct CRM connection.
- [Business Analytics](https://hebbmind.com/fr/plugin/business-analytics.md): [Plugin] Business analytics plugin from the wshobson/agents marketplace: KPI dashboard design and data storytelling skills plus a business analyst subagent to choose metrics, plan dashboard layouts and turn data into reports executives or investors understand. Methods and templates only; no data connections.
- [Quantitative Trading](https://hebbmind.com/fr/plugin/quantitative-trading.md): [Plugin] Quant trading plugin from the wshobson/agents marketplace: quant analyst and risk manager subagents plus backtesting and risk metrics skills for strategy backtests, portfolio optimization and risk measures like VaR, Sharpe ratio and max drawdown. Needs local Python; not investment advice.
- [Nushell](https://hebbmind.com/fr/cli/nushell.md): [CLI] Cross-platform shell built around structured data: pipelines pass tables instead of plain text, and you can open and query JSON, CSV, TOML and more directly. Default builds include nu --mcp, which serves it to agents as an MCP server.
- [PostHog MCP](https://hebbmind.com/fr/mcp/posthog-mcp.md): [MCP] PostHog's official hosted MCP: lets agents query product analytics with HogQL, manage feature flags and A/B experiments, and investigate errors and session replays. Sign in to PostHog to authorize; tool calls are free, though a few LLM-powered tools count toward AI usage.
- [clean-data-xls](https://hebbmind.com/fr/skill/clean-data-xls.md): [Skill] Official Anthropic skill for cleaning messy Excel exports: trims spaces, standardizes case and dates, converts text numbers, dedupes, and flags mixed types, garbled text and errors. Keeps originals via helper-column formulas and confirms each step. Works in Claude for Excel; local files need Python.
- [audit-xls](https://hebbmind.com/fr/skill/audit-xls.md): [Skill] Official Anthropic finance skill that checks Excel for formula errors like #REF!, numbers hardcoded in formulas, sum ranges that miss rows and mixed units; on full models it also checks the balance sheet balances and cash ties. Lists issues and fixes and asks before changing anything.
- [Vibe-Trading](https://hebbmind.com/fr/mcp/vibe-trading.md): [MCP] Trading research agent from HKU's HKUDS whose MCP server offers 70+ tools for quotes, financials, backtesting and research across A-shares, Hong Kong and US stocks and crypto. Needs local Python; HK, US and crypto research need no API key. For research only; not investment advice.
- [WeKnora CLI](https://hebbmind.com/fr/cli/tencent-cli.md): [CLI] Official CLI for Tencent's open-source knowledge base platform WeKnora: upload documents, manage knowledge bases, run hybrid search and answer questions from them, or serve as a read-only MCP. Needs your own WeKnora deployment and a source build with Go 1.26+.
- [persona-customer-support](https://hebbmind.com/fr/skill/persona-customer-support.md): [Skill] Support persona skill for the gws CLI: triages support-labeled Gmail, turns emails into tasks, logs tickets in Google Sheets, escalates urgent issues to Chat and books follow-ups. Needs gws authorized via your own Google Cloud project plus its companion skills; not officially supported by Google.
- [OpenCLI](https://hebbmind.com/fr/cli/opencli.md): [CLI] Turns websites and Electron desktop apps into deterministic CLIs, with built-in adapters for Reddit, Hacker News, Bilibili, Zhihu, Xiaohongshu and more, and lets agents operate any page through your signed-in Chrome. Needs its companion browser extension.
- [Performance Report](https://hebbmind.com/fr/skill/performance-report.md): [Skill] Turns campaign or channel data into weekly, monthly or quarterly marketing reports: executive summary, key metrics and period-over-period trends, wins and misses, and next-period priorities. Connect analytics tools or just paste tables or key numbers. From Anthropic's knowledge-work-plugins.
- [Enterprise Search](https://hebbmind.com/fr/plugin/enterprise-search.md): [Plugin] Anthropic's official knowledge work plugin: one question searches your connected chat, email, cloud docs, wiki and project tools at once and returns a sourced answer; can also produce daily or weekly digests. Preset MCP connectors for Slack, Notion, Atlassian, Asana and more, each needing auth.
- [Ticket Deflector](https://hebbmind.com/fr/skill/ticket-deflector.md): [Skill] Support for small merchants: reads customer emails, checks orders and refunds in Stripe, PayPal, Square or Shopify, and drafts replies in the owner's voice per your refund policy; can refund via Stripe or Square after explicit approval. Works with pasted emails too. Official from Anthropic.
- [customer-escalation](https://hebbmind.com/fr/skill/customer-escalation.md): [Skill] Packages customer issues that need engineering, product or leadership into an escalation brief with scope, repro steps, business impact, asks and deadline, and decides who to escalate to. Support and CRM connectors add context automatically. Part of Anthropic's official customer-support plugin.
- [ticket-triage](https://hebbmind.com/fr/skill/ticket-triage.md): [Skill] Triages support tickets: extracts the issue and urgency signals, categorizes and assigns P1 to P4 priority, checks for duplicates or known issues, suggests the team to route to and drafts the first response. Part of Anthropic's official customer-support plugin.
- [Customer Health](https://hebbmind.com/fr/skill/customer-health.md): [Skill] Account health checks for customer success managers: pulls CRM, email, calendar and call notes to score relationship, engagement, commercial (renewal and expansion), support and value delivery red/yellow/green, and can prep a QBR agenda. CRM preferred; uploads work. Official from Anthropic.
- [Renewal Radar](https://hebbmind.com/fr/skill/renewal-radar.md): [Skill] Lists renewals coming up in the next few months, flags churn risk and expansion opportunities from signals like usage, key contact changes and open complaints, and checks for missing or wrong renewal opportunities in the CRM. Needs a CRM or uploaded contract exports. Official from Anthropic.
- [kb-article](https://hebbmind.com/fr/skill/kb-article.md): [Skill] Turns resolved tickets, common questions or workarounds into publish-ready knowledge base articles, structured as how-to guides, troubleshooting, FAQs or known issues, and optimized for search. From Anthropic's official customer-support plugin.
- [draft-response](https://hebbmind.com/fr/skill/draft-response.md): [Skill] Drafts customer-facing replies tuned to the situation and relationship: product questions, outage notices, bad news like delays or won't-fix, declined feature requests and billing disputes, with adjustable tone. From Anthropic's official customer-support plugin; review before sending.
- [Bio Research](https://hebbmind.com/fr/plugin/bio-research.md): [Plugin] For preclinical life sciences research: bundles MCP connectors for PubMed, bioRxiv, ChEMBL, Open Targets, ClinicalTrials and more, plus analysis skills for single-cell RNA QC, scvi-tools and nf-core pipelines. Official from Anthropic; some data sources need accounts.
- [customer-research](https://hebbmind.com/fr/skill/customer-research.md): [Skill] Before replying to a customer, verifies answers across the knowledge base, past tickets, CRM and chat history, grades confidence and cites sources; can also find whether an issue was reported before or what a customer was told. From Anthropic's official customer-support plugin.
- [Slack](https://hebbmind.com/fr/plugin/slack.md): [Plugin] Official Slack (Salesforce) plugin in Anthropic's knowledge work marketplace: connects Slack's hosted MCP to search and send messages, read channels and threads, and manage canvases, with commands for channel digests, standup updates and announcements. Needs workspace admin approval.
- [Customer Support](https://hebbmind.com/fr/plugin/customer-support.md): [Plugin] Customer support plugin: triages and prioritizes tickets with routing suggestions, drafts customer replies, packages escalations, researches customer issues across sources and turns resolved issues into knowledge base articles. Official from Anthropic.
- [Customer Voice](https://hebbmind.com/fr/skill/customer-voice.md): [Skill] Pulls verbatim customer quotes on a topic from call transcripts, meeting notes and emails, tagging each with speaker, account and date, and summarizes recurring themes into voice-of-customer findings for product and marketing. Connect Gong, email or drive, or upload transcripts. By Anthropic.
- [people-report](https://hebbmind.com/fr/skill/people-report.md): [Skill] Generates people analytics reports from employee data: headcount snapshots, voluntary and involuntary attrition, diversity metrics, spans of control and flight risk, with findings and recommendations for leadership. Needs an uploaded employee CSV or a connected HRIS. Official from Anthropic.
- [Review and Reputation](https://hebbmind.com/fr/skill/review-reputation.md): [Skill] Collects reviews and complaints from Google, Yelp, Facebook and more, groups them by theme with quotes, and drafts replies in the owner's voice that post only after approval; also finds lapsed customers and drafts win-back messages. Official Anthropic small-business plugin.
- [Data](https://hebbmind.com/fr/plugin/data.md): [Plugin] Data analysis plugin: writes queries in each SQL dialect, explores datasets, runs statistical tests, charts with Python and builds interactive HTML dashboards, then reviews methods and conclusions before sharing. Connects to Snowflake, BigQuery and other warehouses. Official from Anthropic.
- [SQL Queries](https://hebbmind.com/fr/skill/sql-queries.md): [Skill] Anthropic's official data skill that guides agents to write, translate and optimize SQL across Snowflake, BigQuery, Databricks, PostgreSQL and other warehouse dialects, including CTEs, window functions and analytical aggregations.
- [Customer Success Manager](https://hebbmind.com/fr/skill/customer-success-manager.md): [Skill] For SaaS customer success teams: three standard-library Python scripts turn customer data into health scores, churn-risk tiers and ranked expansion opportunities, with reproducible results. Needs Python and customer data in the sample JSON format. Part of the claude-skills collection.
- [Google Ads API Account Performance Diagnostics](https://hebbmind.com/fr/skill/google-ads-api-account-diagnostics.md): [Skill] Google's official skill that queries account data through the Google Ads MCP server to diagnose conversion drops, falling leads and impression share lost to bids, budgets or ad rank. Needs a Google Ads account, API credentials (developer token and OAuth) and Python 3.12.
- [BigQuery Basics](https://hebbmind.com/fr/skill/bigquery-basics.md): [Skill] Manages BigQuery datasets, tables and jobs with the bq and gcloud CLIs, runs SQL queries and loads data, with references for client libraries, MCP and Terraform. Google's official skill; requires a Google Cloud project.
- [lark-base (Lark Base)](https://hebbmind.com/fr/skill/lark-base.md): [Skill] Official Lark (Feishu) skill for Lark Base: create tables, add fields, add and edit records, build views, forms and dashboards, or apply ready-made templates, good for sign-ups, asset registers and trackers. Needs lark-cli on a machine with Node.js, plus app setup and authorization.

Next page: https://hebbmind.com/fr/tools.md?page=2&profession=data%2Csupport
