# Tools

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Resources for QA or DevOps / SRE or ML / AI or Data analysis or Customer support: 620 items.

> - QA: Functional testing, test automation and quality assurance.
> - DevOps / SRE: Deployment, monitoring, cloud resources and reliability.
> - ML / AI: Model training, evaluation and LLM application development.
> - Data analysis: Querying, statistical analysis, reporting and visualization.
> - Customer support: Tickets, customer questions, knowledge-base upkeep and service quality.

- [Slack](https://hebbmind.com/ja/plugin/slack.md): [Plugin] Official Slack (Salesforce) plugin in Anthropic's knowledge work marketplace: connects Slack's hosted MCP to search and send messages, read channels and threads, and manage canvases, with commands for channel digests, standup updates and announcements. Needs workspace admin approval.
- [Customer Support](https://hebbmind.com/ja/plugin/customer-support.md): [Plugin] Customer support plugin: triages and prioritizes tickets with routing suggestions, drafts customer replies, packages escalations, researches customer issues across sources and turns resolved issues into knowledge base articles. Official from Anthropic.
- [Enterprise Search](https://hebbmind.com/ja/plugin/enterprise-search.md): [Plugin] Anthropic's official knowledge work plugin: one question searches your connected chat, email, cloud docs, wiki and project tools at once and returns a sourced answer; can also produce daily or weekly digests. Preset MCP connectors for Slack, Notion, Atlassian, Asana and more, each needing auth.
- [draft-response](https://hebbmind.com/ja/skill/draft-response.md): [Skill] Drafts customer-facing replies tuned to the situation and relationship: product questions, outage notices, bad news like delays or won't-fix, declined feature requests and billing disputes, with adjustable tone. From Anthropic's official customer-support plugin; review before sending.
- [Data](https://hebbmind.com/ja/plugin/data.md): [Plugin] Data analysis plugin: writes queries in each SQL dialect, explores datasets, runs statistical tests, charts with Python and builds interactive HTML dashboards, then reviews methods and conclusions before sharing. Connects to Snowflake, BigQuery and other warehouses. Official from Anthropic.
- [Performance Report](https://hebbmind.com/ja/skill/performance-report.md): [Skill] Turns campaign or channel data into weekly, monthly or quarterly marketing reports: executive summary, key metrics and period-over-period trends, wins and misses, and next-period priorities. Connect analytics tools or just paste tables or key numbers. From Anthropic's knowledge-work-plugins.
- [Bio Research](https://hebbmind.com/ja/plugin/bio-research.md): [Plugin] For preclinical life sciences research: bundles MCP connectors for PubMed, bioRxiv, ChEMBL, Open Targets, ClinicalTrials and more, plus analysis skills for single-cell RNA QC, scvi-tools and nf-core pipelines. Official from Anthropic; some data sources need accounts.
- [Customer Health](https://hebbmind.com/ja/skill/customer-health.md): [Skill] Account health checks for customer success managers: pulls CRM, email, calendar and call notes to score relationship, engagement, commercial (renewal and expansion), support and value delivery red/yellow/green, and can prep a QBR agenda. CRM preferred; uploads work. Official from Anthropic.
- [SQL Queries](https://hebbmind.com/ja/skill/sql-queries.md): [Skill] Anthropic's official data skill that guides agents to write, translate and optimize SQL across Snowflake, BigQuery, Databricks, PostgreSQL and other warehouse dialects, including CTEs, window functions and analytical aggregations.
- [Customer Voice](https://hebbmind.com/ja/skill/customer-voice.md): [Skill] Pulls verbatim customer quotes on a topic from call transcripts, meeting notes and emails, tagging each with speaker, account and date, and summarizes recurring themes into voice-of-customer findings for product and marketing. Connect Gong, email or drive, or upload transcripts. By Anthropic.
- [Engineering](https://hebbmind.com/ja/plugin/engineering.md): [Plugin] Everyday software engineering plugin: standup summaries, code review, structured debugging, architecture decision records, incident response and pre-deploy checks. Official from Anthropic, built mainly for Cowork but also usable in Claude Code.
- [Review and Reputation](https://hebbmind.com/ja/skill/review-reputation.md): [Skill] Collects reviews and complaints from Google, Yelp, Facebook and more, groups them by theme with quotes, and drafts replies in the owner's voice that post only after approval; also finds lapsed customers and drafts win-back messages. Official Anthropic small-business plugin.
- [customer-research](https://hebbmind.com/ja/skill/customer-research.md): [Skill] Before replying to a customer, verifies answers across the knowledge base, past tickets, CRM and chat history, grades confidence and cites sources; can also find whether an issue was reported before or what a customer was told. From Anthropic's official customer-support plugin.
- [Renewal Radar](https://hebbmind.com/ja/skill/renewal-radar.md): [Skill] Lists renewals coming up in the next few months, flags churn risk and expansion opportunities from signals like usage, key contact changes and open complaints, and checks for missing or wrong renewal opportunities in the CRM. Needs a CRM or uploaded contract exports. Official from Anthropic.
- [people-report](https://hebbmind.com/ja/skill/people-report.md): [Skill] Generates people analytics reports from employee data: headcount snapshots, voluntary and involuntary attrition, diversity metrics, spans of control and flight risk, with findings and recommendations for leadership. Needs an uploaded employee CSV or a connected HRIS. Official from Anthropic.
- [ticket-triage](https://hebbmind.com/ja/skill/ticket-triage.md): [Skill] Triages support tickets: extracts the issue and urgency signals, categorizes and assigns P1 to P4 priority, checks for duplicates or known issues, suggests the team to route to and drafts the first response. Part of Anthropic's official customer-support plugin.
- [kb-article](https://hebbmind.com/ja/skill/kb-article.md): [Skill] Turns resolved tickets, common questions or workarounds into publish-ready knowledge base articles, structured as how-to guides, troubleshooting, FAQs or known issues, and optimized for search. From Anthropic's official customer-support plugin.
- [Ticket Deflector](https://hebbmind.com/ja/skill/ticket-deflector.md): [Skill] Support for small merchants: reads customer emails, checks orders and refunds in Stripe, PayPal, Square or Shopify, and drafts replies in the owner's voice per your refund policy; can refund via Stripe or Square after explicit approval. Works with pasted emails too. Official from Anthropic.
- [customer-escalation](https://hebbmind.com/ja/skill/customer-escalation.md): [Skill] Packages customer issues that need engineering, product or leadership into an escalation brief with scope, repro steps, business impact, asks and deadline, and decides who to escalate to. Support and CRM connectors add context automatically. Part of Anthropic's official customer-support plugin.
- [Vercel Optimize](https://hebbmind.com/ja/skill/vercel-optimize.md): [Skill] Vercel's official cost and performance skill: gathers production metrics, usage and project config, investigates only the routes and files the metrics point to, and returns ranked, doc-backed recommendations. Supports Next.js, SvelteKit and Nuxt; needs Vercel CLI v53+ logged in and linked.
- [Web Design Guidelines](https://hebbmind.com/ja/skill/web-design-guidelines.md): [Skill] Reviews UI code against Vercel's Web Interface Guidelines, covering accessibility, focus, forms, animation, typography, dark mode and more, listing issues as file:line. Fetches the latest rules before each review. Maintained by Vercel.
- [Deploy to Vercel](https://hebbmind.com/ja/skill/deploy-to-vercel.md): [Skill] Vercel's official deployment skill: checks the git remote, project link and CLI login, then deploys a preview (default) or production via git push or vercel deploy. When login isn't possible in a sandbox, it can create a claimable preview link.
- [Podman](https://hebbmind.com/ja/cli/podman.md): [CLI] Daemonless, rootless container and pod manager with a Docker-compatible CLI for building, running and pushing OCI images. On macOS and Windows it runs inside a podman machine VM.
- [Cognee MCP](https://hebbmind.com/ja/mcp/cognee-mcp.md): [MCP] Runs the cognee memory engine as an MCP server whose remember, recall and forget tools write documents and conversations into a knowledge graph and vector store for cross-session retrieval. Start it with Docker or uv first; needs an LLM API key by default, or connect to Cognee Cloud.
- [Context Mode](https://hebbmind.com/ja/plugin/context-mode.md): [Plugin] Processes large tool outputs in a sandbox and returns only the results to context; logs session events in SQLite with FTS5 so work continues after context compaction. Supports Claude Code, Codex and a dozen other clients. ELv2 licensed.
- [Nuclei](https://hebbmind.com/ja/cli/nuclei.md): [CLI] Fast vulnerability scanner driven by YAML templates: uses a community template library to detect known vulnerabilities over HTTP, DNS, TCP, SSL and more, supports custom templates and plugs into CI/CD. Use only on targets you're authorized to test.
- [Graphiti MCP Server](https://hebbmind.com/ja/mcp/getzep-mcp-server.md): [MCP] Writes conversations and business data into Graphiti's temporal knowledge graph so agents can retrieve long-term memory by entity, fact and time. Open source from Zep; start FalkorDB or Neo4j and the server with Docker first, and configure an LLM API key.
- [Grafana k6](https://hebbmind.com/ja/cli/k6.md): [CLI] Grafana's load and performance testing tool: write test scripts in JavaScript covering HTTP, WebSocket, gRPC and browsers, set threshold assertions and run them in CI.
- [persona-customer-support](https://hebbmind.com/ja/skill/persona-customer-support.md): [Skill] Support persona skill for the gws CLI: triages support-labeled Gmail, turns emails into tasks, logs tickets in Google Sheets, escalates urgent issues to Chat and books follow-ups. Needs gws authorized via your own Google Cloud project plus its companion skills; not officially supported by Google.
- [Lighthouse](https://hebbmind.com/ja/cli/lighthouse.md): [CLI] Official web auditing tool from the Google Chrome team: score pages on performance, accessibility, best practices and SEO from the command line and get HTML, JSON or CSV reports, so agents can iterate on a page. Needs Node 22+ and Chrome.
- [OpenCLI](https://hebbmind.com/ja/cli/opencli.md): [CLI] Turns websites and Electron desktop apps into deterministic CLIs, with built-in adapters for Reddit, Hacker News, Bilibili, Zhihu, Xiaohongshu and more, and lets agents operate any page through your signed-in Chrome. Needs its companion browser extension.
- [OpenTofu](https://hebbmind.com/ja/cli/opentofu.md): [CLI] Open-source infrastructure-as-code tool and community fork of Terraform: describe cloud resources declaratively, run plan to generate an execution plan, then apply changes, creating resources in parallel by dependency graph. Community-governed, MPL-2.0.
- [Gitleaks](https://hebbmind.com/ja/cli/gitleaks.md): [CLI] Detects hardcoded passwords, API keys and tokens in Git repos, files and stdin, and can run as a pre-commit hook or GitHub Action to block leaks. Now feature-frozen with security fixes only, as the author has moved on to Betterleaks.
- [Helm](https://hebbmind.com/ja/cli/helm.md): [CLI] Kubernetes package manager that packages, installs, upgrades and rolls back releases with Chart templates, including ready-made charts from Artifact Hub. A CNCF graduated project; needs a kubeconfig to reach your cluster.
- [Customer Success Manager](https://hebbmind.com/ja/skill/customer-success-manager.md): [Skill] For SaaS customer success teams: three standard-library Python scripts turn customer data into health scores, churn-risk tiers and ranked expansion opportunities, with reproducible results. Needs Python and customer data in the sample JSON format. Part of the claude-skills collection.
- [TruffleHog](https://hebbmind.com/ja/cli/trufflehog.md): [CLI] Finds leaked credentials in Git, GitHub, S3, filesystems and more, recognizing 800+ secret types and checking with each service whether a key is still live to cut false positives.
- [promptfoo](https://hebbmind.com/ja/cli/promptfoo.md): [CLI] CLI and library for evaluating and red-teaming LLM apps: compare prompts and model outputs in bulk, scan for security vulnerabilities and plug into CI/CD, with evals running locally. Now part of OpenAI and still open source under MIT.
- [Awesome Claude Code Subagents](https://hebbmind.com/ja/plugin/awesome-claude-code-subagents.md): [Plugin] 160+ specialized Claude Code subagents, packaged as plugins in 10 categories such as core development, languages, infrastructure, testing and security, and data and AI, so you install only what you need.
- [Pulumi](https://hebbmind.com/ja/cli/pulumi.md): [CLI] Define cloud infrastructure in general-purpose languages like TypeScript, Python and Go, then preview and deploy with pulumi up to AWS, Azure, GCP, Kubernetes and 300+ other providers. Open source and maintained by Pulumi.
- [D2](https://hebbmind.com/ja/cli/d2.md): [CLI] Declarative diagram scripting language: describe architecture diagrams, flowcharts and sequence diagrams in concise text with automatic layout, then render with the d2 command to SVG, PNG, PDF or PPTX. Lets agents produce diagrams you can version-control.
- [eza](https://hebbmind.com/ja/cli/eza.md): [CLI] Community-maintained modern replacement for ls (successor to exa) with colored output, tree view, Git status and file icons, plus .gitignore filtering for quickly scanning directory structures.
- [SOPS](https://hebbmind.com/ja/cli/sops.md): [CLI] Encrypts secret values in YAML, JSON, ENV and INI config files using AWS, GCP or Azure KMS, age or PGP, so secrets can be safely committed to Git alongside code. A CNCF sandbox project.
- [Google Skills](https://hebbmind.com/ja/plugin/google-skills.md): [Plugin] Google's official skill library and plugin marketplace: nearly 150 skills focused on Google Cloud (GKE, BigQuery, Cloud Run, IAM and more), plus 17 product plugins pairing skills with MCP for Cloud SQL, Spanner, AlloyDB, BigQuery, GCS and others.
- [Google Ads API Account Performance Diagnostics](https://hebbmind.com/ja/skill/google-ads-api-account-diagnostics.md): [Skill] Google's official skill that queries account data through the Google Ads MCP server to diagnose conversion drops, falling leads and impression share lost to bids, budgets or ad rank. Needs a Google Ads account, API credentials (developer token and OAuth) and Python 3.12.
- [Google Agent Skills](https://hebbmind.com/ja/skill/google-google-skills.md): [Skill] Google's official skill library, focused on Google Cloud: 100+ skills for gcloud, Cloud Run, GKE, BigQuery, IAM, monitoring and logging, and the Well-Architected Framework, plus Ads and Analytics.
- [BigQuery Basics](https://hebbmind.com/ja/skill/bigquery-basics.md): [Skill] Manages BigQuery datasets, tables and jobs with the bq and gcloud CLIs, runs SQL queries and loads data, with references for client libraries, MCP and Terraform. Google's official skill; requires a Google Cloud project.
- [GKE Basics & Critical Gotchas](https://hebbmind.com/ja/skill/gke-basics.md): [Skill] Google's official GKE basics skill: creating clusters, choosing Autopilot or Standard, getting kubectl credentials, configuring Workload Identity and deploying workloads, plus a list of common gotchas. Needs gcloud and a GCP project.
- [VHS](https://hebbmind.com/ja/cli/vhs.md): [CLI] Scripts terminal sessions in .tape files and records them to GIF, MP4 or WebM, great for CLI demos and docs; text snapshot output also enables terminal integration tests. By Charm; requires ttyd and ffmpeg.
- [FunASR](https://hebbmind.com/ja/cli/funasr.md): [CLI] Industrial-grade open-source speech recognition toolkit from Alibaba's ModelScope, with an agent-friendly funasr command that turns audio into text, JSON or SRT subtitles in one step, with speaker diarization and timestamps. Strong on Chinese. Requires PyTorch.
- [olmOCR](https://hebbmind.com/ja/cli/olmocr.md): [CLI] AI2's tool for converting PDFs and scans to Markdown with a vision LLM, handling equations, tables, handwriting and multi-column layouts, suited to bulk digitizing papers and archives. Local runs need an NVIDIA GPU with 12GB+ VRAM; otherwise use a paid OpenAI-compatible remote endpoint.

Next page: https://hebbmind.com/ja/tools.md?page=5&profession=qa%2Cdevops%2Calgorithm%2Cdata%2Csupport
