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Resolves subscription billing issues: checks customer and subscription state, separates duplicate purchases, team seats and failed payments, restores self-serve before refunding, and drafts the reply. Needs Stripe or similar tools connected; refunds move real money, so review them.

Helps subscription products reduce churn: designs cancellation flows, save offers and exit surveys, spots churn risk signals, and plans dunning and win-back emails after failed payments. For customer success, lifecycle and growth teams; billing platforms like Stripe need setup on your side.

Support persona skill for the gws CLI: triages support-labeled Gmail, turns emails into tasks, logs tickets in Google Sheets, escalates urgent issues to Chat and books follow-ups. Needs gws authorized via your own Google Cloud project plus its companion skills; not officially supported by Google.

Support for small merchants: reads customer emails, checks orders and refunds in Stripe, PayPal, Square or Shopify, and drafts replies in the owner's voice per your refund policy; can refund via Stripe or Square after explicit approval. Works with pasted emails too. Official from Anthropic.

Packages customer issues that need engineering, product or leadership into an escalation brief with scope, repro steps, business impact, asks and deadline, and decides who to escalate to. Support and CRM connectors add context automatically. Part of Anthropic's official customer-support plugin.

Triages support tickets: extracts the issue and urgency signals, categorizes and assigns P1 to P4 priority, checks for duplicates or known issues, suggests the team to route to and drafts the first response. Part of Anthropic's official customer-support plugin.

Account health checks for customer success managers: pulls CRM, email, calendar and call notes to score relationship, engagement, commercial (renewal and expansion), support and value delivery red/yellow/green, and can prep a QBR agenda. CRM preferred; uploads work. Official from Anthropic.

Lists renewals coming up in the next few months, flags churn risk and expansion opportunities from signals like usage, key contact changes and open complaints, and checks for missing or wrong renewal opportunities in the CRM. Needs a CRM or uploaded contract exports. Official from Anthropic.

Turns resolved tickets, common questions or workarounds into publish-ready knowledge base articles, structured as how-to guides, troubleshooting, FAQs or known issues, and optimized for search. From Anthropic's official customer-support plugin.

Drafts customer-facing replies tuned to the situation and relationship: product questions, outage notices, bad news like delays or won't-fix, declined feature requests and billing disputes, with adjustable tone. From Anthropic's official customer-support plugin; review before sending.

Before replying to a customer, verifies answers across the knowledge base, past tickets, CRM and chat history, grades confidence and cites sources; can also find whether an issue was reported before or what a customer was told. From Anthropic's official customer-support plugin.

Pulls verbatim customer quotes on a topic from call transcripts, meeting notes and emails, tagging each with speaker, account and date, and summarizes recurring themes into voice-of-customer findings for product and marketing. Connect Gong, email or drive, or upload transcripts. By Anthropic.

Collects reviews and complaints from Google, Yelp, Facebook and more, groups them by theme with quotes, and drafts replies in the owner's voice that post only after approval; also finds lapsed customers and drafts win-back messages. Official Anthropic small-business plugin.

For SaaS customer success teams: three standard-library Python scripts turn customer data into health scores, churn-risk tiers and ranked expansion opportunities, with reproducible results. Needs Python and customer data in the sample JSON format. Part of the claude-skills collection.

Helps support teams categorize and prioritize tickets, emails or chat logs and suggest next steps; drafts replies, organizes repro steps and reminds you to redact customer data before sharing. Works with exports from Zendesk, Intercom and others or pasted chats; no account or API key needed.

Runs an extremely strict maintainability review of the current branch: hunts for restructurings that make the change dramatically simpler and flags files pushed past 1,000 lines, ad-hoc conditionals, thin wrappers and needless casts. From Cursor's official plugins; invoke manually.

Turns conversations and notes into structured Notion pages such as team wikis, how-to guides, decision records and FAQs, linked to related pages. From OpenAI's official plugin repo (developer: Notion); needs the Notion MCP.

Explains the current topic visually with the smallest view that makes the point: pseudocode, call trees, component or file trees, Mermaid diagrams or diffs, and a focused HTML diagram or short deck when the idea is too dense. Invoked manually.

Interviews you to design an agentic control loop for your codebase in control-theory terms: a set point, a sensor built from existing tooling, a controller that picks small low-risk changes, and a coding agent that opens PRs. Builds each part to run locally before wiring a scheduled CI workflow.

Draws a code change or part of a codebase as an animated architecture or data-flow diagram. The agent writes a JSON graph, validates and renders it to SVG with the PR Lens CLI, then pushes it to a prlens.dev canvas or attaches it to a GitHub, GitLab or Bitbucket pull request.

KiCad design review skills: parse schematics, PCBs and Gerbers, trace the power tree, catch common mistakes, run SPICE simulation and EMC pre-checks, and tidy the BOM. Needs Python 3.10+; simulation needs ngspice; DigiKey needs API credentials. EMC pre-checks don't replace certification.

Drives SolidWorks from prompts: part modeling, assemblies, drawings and STEP/DXF/PDF export, with multi-view previews for self-checks. A capability list marks what's verified; sheet metal, weldments and FEA are pilots needing engineer review. Needs Windows, Python 3.10+ and licensed SolidWorks.

Salesforce's official skill that sets up Service Cloud Omni-Channel routing from the CLI instead of Setup clicks: agent and supervisor users, queues, presence statuses, permissions and routing flows. Read-only preview; writes only to sandbox, trial or dev orgs. Needs Service Cloud, sf and jq.

200+ skills for construction firms: export Revit, IFC and DWG quantities to Excel, estimate with international unit rates, produce daily and photo site reports, and track budget and schedule variance. Needs Python 3.9+; Revit/DWG conversion is Windows-only; some need Docker or an OpenAI key.