# Tools

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Resources for ML / AI or Data analysis or Customer support or HR: 442 items.

> - ML / AI: Model training, evaluation and LLM application development.
> - Data analysis: Querying, statistical analysis, reporting and visualization.
> - Customer support: Tickets, customer questions, knowledge-base upkeep and service quality.
> - HR: Screening, interviews, onboarding, training and employee relations.

- [Customer Support](https://hebbmind.com/ru/plugin/customer-support.md): [Plugin] Customer support plugin: triages and prioritizes tickets with routing suggestions, drafts customer replies, packages escalations, researches customer issues across sources and turns resolved issues into knowledge base articles. Official from Anthropic.
- [draft-offer](https://hebbmind.com/ru/skill/draft-offer.md): [Skill] Drafts offer letters from role, level, location and comp package, listing base salary, equity, signing bonus and first-year total, plus talking points for the hiring manager's negotiation. The template follows US company conventions; have legal review before sending. Official from Anthropic.
- [policy-lookup](https://hebbmind.com/ru/skill/policy-lookup.md): [Skill] Answers employee policy questions in plain language, such as PTO, benefits, expenses, travel and remote work, with sources cited. Paste the handbook into the chat, or connect Notion, Confluence or another knowledge base to search automatically, cutting repeat HR questions. Official from Anthropic.
- [job-post-builder](https://hebbmind.com/ru/skill/job-post-builder.md): [Skill] Turns a hiring need into a job description, a structured interview guide with scorecard, resume screening criteria and an offer template, delivered as Word documents. With Claude in Chrome it can save drafts in DocuSign. Official from Anthropic; have HR or legal review offer terms.
- [Ticket Deflector](https://hebbmind.com/ru/skill/ticket-deflector.md): [Skill] Support for small merchants: reads customer emails, checks orders and refunds in Stripe, PayPal, Square or Shopify, and drafts replies in the owner's voice per your refund policy; can refund via Stripe or Square after explicit approval. Works with pasted emails too. Official from Anthropic.
- [Payroll Prep](https://hebbmind.com/ru/skill/payroll-prep.md): [Skill] Checks hours before payroll for US small businesses: totals regular time, overtime and PTO from Gusto, QuickBooks Payroll or timesheets, and flags missed punches, overtime anomalies, rate changes and mid-period hires or exits. Prepares only, never runs payroll. Official from Anthropic.
- [people-report](https://hebbmind.com/ru/skill/people-report.md): [Skill] Generates people analytics reports from employee data: headcount snapshots, voluntary and involuntary attrition, diversity metrics, spans of control and flight risk, with findings and recommendations for leadership. Needs an uploaded employee CSV or a connected HRIS. Official from Anthropic.
- [hiring-screener](https://hebbmind.com/ru/skill/hiring-screener.md): [Skill] Screens resumes against a role rubric into a cited shortlist, ignoring irrelevant details like name and age; drafts invite, hold or decline replies, schedules interviews and builds onboarding checklists. Gmail and Calendar are optional, sending only after you confirm. Official from Anthropic.
- [customer-research](https://hebbmind.com/ru/skill/customer-research.md): [Skill] Before replying to a customer, verifies answers across the knowledge base, past tickets, CRM and chat history, grades confidence and cites sources; can also find whether an issue was reported before or what a customer was told. From Anthropic's official customer-support plugin.
- [Enterprise Search](https://hebbmind.com/ru/plugin/enterprise-search.md): [Plugin] Anthropic's official knowledge work plugin: one question searches your connected chat, email, cloud docs, wiki and project tools at once and returns a sourced answer; can also produce daily or weekly digests. Preset MCP connectors for Slack, Notion, Atlassian, Asana and more, each needing auth.
- [Customer Voice](https://hebbmind.com/ru/skill/customer-voice.md): [Skill] Pulls verbatim customer quotes on a topic from call transcripts, meeting notes and emails, tagging each with speaker, account and date, and summarizes recurring themes into voice-of-customer findings for product and marketing. Connect Gong, email or drive, or upload transcripts. By Anthropic.
- [Slack](https://hebbmind.com/ru/plugin/slack.md): [Plugin] Official Slack (Salesforce) plugin in Anthropic's knowledge work marketplace: connects Slack's hosted MCP to search and send messages, read channels and threads, and manage canvases, with commands for channel digests, standup updates and announcements. Needs workspace admin approval.
- [Performance Report](https://hebbmind.com/ru/skill/performance-report.md): [Skill] Turns campaign or channel data into weekly, monthly or quarterly marketing reports: executive summary, key metrics and period-over-period trends, wins and misses, and next-period priorities. Connect analytics tools or just paste tables or key numbers. From Anthropic's knowledge-work-plugins.
- [kb-article](https://hebbmind.com/ru/skill/kb-article.md): [Skill] Turns resolved tickets, common questions or workarounds into publish-ready knowledge base articles, structured as how-to guides, troubleshooting, FAQs or known issues, and optimized for search. From Anthropic's official customer-support plugin.
- [Data](https://hebbmind.com/ru/plugin/data.md): [Plugin] Data analysis plugin: writes queries in each SQL dialect, explores datasets, runs statistical tests, charts with Python and builds interactive HTML dashboards, then reviews methods and conclusions before sharing. Connects to Snowflake, BigQuery and other warehouses. Official from Anthropic.
- [onboarding](https://hebbmind.com/ru/skill/onboarding.md): [Skill] Builds onboarding plans for new hires: a pre-start checklist (accounts, equipment, buddy), day-one and first-week schedules, and 30/60/90-day goals. Works in plain chat; with an HRIS, knowledge base or calendar connected it pulls in team info and books day-one events. Official from Anthropic.
- [interview-prep](https://hebbmind.com/ru/skill/interview-prep.md): [Skill] Builds structured interview kits for a role: behavioral and situational questions by competency, follow-up probes, a 1 to 4 scoring rubric and a debrief template, so interviewers assess candidates against the same bar. Part of Anthropic's official human-resources plugin.
- [Cognee MCP](https://hebbmind.com/ru/mcp/cognee-mcp.md): [MCP] Runs the cognee memory engine as an MCP server whose remember, recall and forget tools write documents and conversations into a knowledge graph and vector store for cross-session retrieval. Start it with Docker or uv first; needs an LLM API key by default, or connect to Cognee Cloud.
- [Graphiti MCP Server](https://hebbmind.com/ru/mcp/getzep-mcp-server.md): [MCP] Writes conversations and business data into Graphiti's temporal knowledge graph so agents can retrieve long-term memory by entity, fact and time. Open source from Zep; start FalkorDB or Neo4j and the server with Docker first, and configure an LLM API key.
- [gws-forms](https://hebbmind.com/ru/skill/gws-forms.md): [Skill] Built-in gws CLI skill: lets agents create Google Forms, add or edit questions in bulk, publish and read responses, handy for sign-ups, surveys and class feedback. Needs gws with a Google account authorized via your own Google Cloud project; not an officially supported Google product.
- [persona-customer-support](https://hebbmind.com/ru/skill/persona-customer-support.md): [Skill] Support persona skill for the gws CLI: triages support-labeled Gmail, turns emails into tasks, logs tickets in Google Sheets, escalates urgent issues to Chat and books follow-ups. Needs gws authorized via your own Google Cloud project plus its companion skills; not officially supported by Google.
- [persona-hr-coordinator](https://hebbmind.com/ru/skill/persona-hr-coordinator.md): [Skill] HR coordinator persona skill for the gws CLI: schedules onboarding sessions in Calendar, uploads onboarding docs to shared Drive, announces new hires in Chat, and turns email requests into tasks and bulk notices. Needs gws with OAuth via a Google Cloud project; not officially supported by Google.
- [OpenCLI](https://hebbmind.com/ru/cli/opencli.md): [CLI] Turns websites and Electron desktop apps into deterministic CLIs, with built-in adapters for Reddit, Hacker News, Bilibili, Zhihu, Xiaohongshu and more, and lets agents operate any page through your signed-in Chrome. Needs its companion browser extension.
- [Interview System Designer](https://hebbmind.com/ru/skill/interview-system-designer.md): [Skill] Helps HR and hiring managers design structured interviews: plans rounds by role and level, builds question banks, competency matrices and scoring rubrics, and suggests ways to reduce interviewer bias and recalibrate. Examples focus on tech roles; optional local Python scripts.
- [CHRO Advisor](https://hebbmind.com/ru/skill/chro-advisor.md): [Skill] Chief people officer perspective for HR and founders: hiring plans and headcount costs, salary bands and equity design, org structure, performance calibration and retention. Includes two local Python scripts; pay examples use USD and US city tiers. Have comp and equity plans reviewed.
- [Customer Success Manager](https://hebbmind.com/ru/skill/customer-success-manager.md): [Skill] For SaaS customer success teams: three standard-library Python scripts turn customer data into health scores, churn-risk tiers and ranked expansion opportunities, with reproducible results. Needs Python and customer data in the sample JSON format. Part of the claude-skills collection.
- [promptfoo](https://hebbmind.com/ru/cli/promptfoo.md): [CLI] CLI and library for evaluating and red-teaming LLM apps: compare prompts and model outputs in bulk, scan for security vulnerabilities and plug into CI/CD, with evals running locally. Now part of OpenAI and still open source under MIT.
- [Distilly](https://hebbmind.com/ru/skill/distilly.md): [Skill] Distills a colleague, friend or public figure's chats, documents and public material into a persona profile packaged as a callable skill, for handoffs and preserving know-how. Collects material from Lark, DingTalk, Slack and more. Mind privacy and consent when using others' data.
- [BigQuery Basics](https://hebbmind.com/ru/skill/bigquery-basics.md): [Skill] Manages BigQuery datasets, tables and jobs with the bq and gcloud CLIs, runs SQL queries and loads data, with references for client libraries, MCP and Terraform. Google's official skill; requires a Google Cloud project.
- [Google Ads API Account Performance Diagnostics](https://hebbmind.com/ru/skill/google-ads-api-account-diagnostics.md): [Skill] Google's official skill that queries account data through the Google Ads MCP server to diagnose conversion drops, falling leads and impression share lost to bids, budgets or ad rank. Needs a Google Ads account, API credentials (developer token and OAuth) and Python 3.12.
- [Google Agent Skills](https://hebbmind.com/ru/skill/google-google-skills.md): [Skill] Google's official skill library, focused on Google Cloud: 100+ skills for gcloud, Cloud Run, GKE, BigQuery, IAM, monitoring and logging, and the Well-Architected Framework, plus Ads and Analytics.
- [Google Skills](https://hebbmind.com/ru/plugin/google-skills.md): [Plugin] Google's official skill library and plugin marketplace: nearly 150 skills focused on Google Cloud (GKE, BigQuery, Cloud Run, IAM and more), plus 17 product plugins pairing skills with MCP for Cloud SQL, Spanner, AlloyDB, BigQuery, GCS and others.
- [FunASR](https://hebbmind.com/ru/cli/funasr.md): [CLI] Industrial-grade open-source speech recognition toolkit from Alibaba's ModelScope, with an agent-friendly funasr command that turns audio into text, JSON or SRT subtitles in one step, with speaker diarization and timestamps. Strong on Chinese. Requires PyTorch.
- [olmOCR](https://hebbmind.com/ru/cli/olmocr.md): [CLI] AI2's tool for converting PDFs and scans to Markdown with a vision LLM, handling equations, tables, handwriting and multi-column layouts, suited to bulk digitizing papers and archives. Local runs need an NVIDIA GPU with 12GB+ VRAM; otherwise use a paid OpenAI-compatible remote endpoint.
- [Browser Harness](https://hebbmind.com/ru/cli/browser-harness.md): [CLI] Browser control from the browser-use team: an editable CDP connection lets agents drive the Chrome you are already using, writing missing helper functions as they go and keeping them for reuse. Also offers an MCP server. Allow remote debugging in Chrome on first use.
- [ARIS (Auto-claude-code-research-in-sleep)](https://hebbmind.com/ru/skill/auto-claude-code-research-in-sleep.md): [Skill] Lets Claude Code push ML research forward unattended: literature review, topic selection, experiment deployment, cross-model review loops and paper writing through rebuttal, in 80+ skills. Codex acts as the independent reviewer by default; other model pairings work too.
- [Agent Skills for Context Engineering](https://hebbmind.com/ru/skill/agent-skills-for-context-engineering.md): [Skill] Context and harness engineering skills: context fundamentals, degradation diagnosis and compression, multi-agent architectures, memory systems, tool design, LLM-as-judge evaluation and self-improvement loops. Focused on principles and design patterns, not tied to any agent platform.
- [Agent Skills for Context Engineering](https://hebbmind.com/ru/plugin/agent-skills-for-context-engineering.md): [Plugin] Context and harness engineering skills covering context compression and optimization, multi-agent architectures, memory systems, tool design and LLM-as-judge evaluation, activated automatically by task. Aimed at building production-grade agent systems.
- [Lark CLI Skills](https://hebbmind.com/ru/skill/larksuite-skills.md): [Skill] The 20+ skills that ship with the official Lark (Feishu) lark-cli, covering messages, docs, Base, Sheets, calendar, mail, tasks, approvals and meeting notes. Install lark-cli and complete app setup and authorization first.
- [lark-approval](https://hebbmind.com/ru/skill/lark-approval.md): [Skill] Official Lark (Feishu) approval skill: list pending, handled and submitted approvals; approve, reject, transfer, return, remind or withdraw; and find and submit native approvals such as leave or expense requests. Needs lark-cli with app setup and sign-in authorization.
- [lark-cli (Lark CLI)](https://hebbmind.com/ru/cli/larksuite-cli.md): [CLI] Official Lark (Feishu) CLI with 200+ commands for messages, docs, Base, Sheets, calendar, mail, approvals, OKRs, meetings and Minutes, plus 20+ bundled lark-* agent skills and structured output. Create a Lark app and sign in first.
- [lark-okr](https://hebbmind.com/ru/skill/lark-okr.md): [Skill] Official Lark (Feishu) OKR skill: view OKR cycles, create and edit objectives and key results, update quantitative progress and notes, and adjust alignment, order and weights to drive team goals (no performance reviews). Needs lark-cli and authorization.
- [lark-base (Lark Base)](https://hebbmind.com/ru/skill/lark-base.md): [Skill] Official Lark (Feishu) skill for Lark Base: create tables, add fields, add and edit records, build views, forms and dashboards, or apply ready-made templates, good for sign-ups, asset registers and trackers. Needs lark-cli on a machine with Node.js, plus app setup and authorization.
- [lark-calendar (Lark Calendar)](https://hebbmind.com/ru/skill/lark-calendar.md): [Skill] Official Lark (Feishu) skill: view and search events, create or edit meetings and invite attendees, check colleagues' availability and suggest free slots, and book meeting rooms. Needs lark-cli on a machine with Node.js, plus app setup and authorization.
- [lark-sheets (Lark Sheets)](https://hebbmind.com/ru/skill/lark-sheets.md): [Skill] Official Lark (Feishu) skill to create and edit Lark Sheets: formulas, charts and pivot tables, conditional formatting and filters, plus import and export of local Excel/CSV, for summaries, budgets and reports. Needs lark-cli on a machine with Node.js, plus app setup and authorization.
- [DataX](https://hebbmind.com/ru/cli/datax.md): [CLI] Alibaba's open-source offline data sync tool: JSON job configs batch-sync between heterogeneous sources like MySQL, Oracle, PostgreSQL, Hive, HDFS and MaxCompute, run with python datax.py. Needs JDK 1.8+ and Python; download and unpack the official toolkit.
- [Support Ticket Triage](https://hebbmind.com/ru/skill/support-ticket-triage.md): [Skill] Helps support teams categorize and prioritize tickets, emails or chat logs and suggest next steps; drafts replies, organizes repro steps and reminds you to redact customer data before sharing. Works with exports from Zendesk, Intercom and others or pasted chats; no account or API key needed.
- [ms-swift](https://hebbmind.com/ru/cli/ms-swift.md): [CLI] ModelScope's official training framework for LLMs and multimodal models: the swift command covers pretraining, fine-tuning, RL, inference, evaluation, quantization and deployment for 600+ text and 400+ multimodal models, with Megatron parallelism and a web UI. Usually needs a GPU.
- [DVC](https://hebbmind.com/ru/cli/dvc.md): [CLI] Version datasets and models the way Git versions code: data lives in remote storage like S3 or GCS while versions are tracked in your Git repo. Also offers reproducible pipelines and local experiment tracking, rerunning only the steps affected by a change.
- [F5-TTS](https://hebbmind.com/ru/cli/f5-tts.md): [CLI] Open-source zero-shot TTS via f5-tts_infer-cli: from a few seconds of reference audio it reads Chinese or English text in the same voice, handy for lessons and videos. Needs Python, PyTorch and FFmpeg, ideally a GPU. Pretrained models are non-commercial; get consent before cloning a voice.

Next page: https://hebbmind.com/ru/tools.md?page=4&profession=algorithm%2Cdata%2Csupport%2Chr
