# Tools

> Every listed resource, editors’ picks first. The filters below can be combined.

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Resources for QA or Customer support, Tagged `python`: 12 items.

> - QA: Functional testing, test automation and quality assurance.
> - Customer support: Tickets, customer questions, knowledge-base upkeep and service quality.

- [Browser Use](https://hebbmind.com/ru/cli/browser-use.md): [CLI] Open-source browser agent project. Its browser-use CLI lets Claude Code, Codex and other agents drive your logged-in local Chrome with Python snippets, or connect to a cloud browser; also ships a Python agent library. The cloud browser needs an API key.
- [Browser Use MCP](https://hebbmind.com/ru/mcp/browser-use-mcp.md): [MCP] Local MCP server built into Browser Use: lets agents navigate, click, type and extract page content, or hand multi-step tasks to the built-in browser agent. Bring your own OpenAI or Anthropic API key.
- [Browser Harness](https://hebbmind.com/ru/cli/browser-harness.md): [CLI] Browser control from the browser-use team: an editable CDP connection lets agents drive the Chrome you are already using, writing missing helper functions as they go and keeping them for reuse. Also offers an MCP server. Allow remote debugging in Chrome on first use.
- [Airtest](https://hebbmind.com/ru/cli/airtest.md): [CLI] NetEase's open-source cross-platform UI automation framework: locates elements by image recognition to automate games and apps on Android, iOS and Windows without touching their code. airtest run executes cases and airtest report builds HTML reports.
- [MCP Atlassian](https://hebbmind.com/ru/mcp/mcp-atlassian.md): [MCP] Community-maintained MCP for Jira and Confluence: search with JQL/CQL and create or update issues, pages and comments. Supports both Cloud and Server/Data Center deployments; needs an API token or personal access token.
- [shot-scraper](https://hebbmind.com/ru/cli/shot-scraper.md): [CLI] Simon Willison's website screenshot CLI: batch screenshots from YAML, record demo videos, export PDF and HTML, run JavaScript in pages to extract data, and dump accessibility trees. Built on Playwright; install a browser on first use.
- [Telegram MCP](https://hebbmind.com/ru/mcp/telegram-mcp.md): [MCP] Uses Telethon to operate Telegram as your personal account: search, send and receive messages, schedule sends, and manage contacts, groups and channels across 80+ tools, with an optional read-only mode. Needs a Telegram API ID and runs locally as a service.
- [MCP Teams Server](https://hebbmind.com/ru/mcp/mcp-teams-server.md): [MCP] Microsoft Teams MCP open-sourced by Inditex: read messages in a set channel, start threads, reply and @mention members, and list members. Requires an Azure app registration and a Teams bot (usually with IT admin help); runs via Docker or Python 3.12 with uv.
- [mcp-email-server](https://hebbmind.com/ru/mcp/mcp-email-server.md): [MCP] Lets agents read, search, organize and send email over IMAP/SMTP with any provider that supports them, across multiple accounts, with a local web UI for setup. Needs your email password or app password.
- [ServiceNow MCP Server](https://hebbmind.com/ru/mcp/servicenow-mcp.md): [MCP] Lets agents create, update and resolve incidents in ServiceNow, manage the service catalog, change requests and knowledge articles, and load only the tools each role needs. Needs a ServiceNow account and Python 3.11+ (from source); community-maintained, last updated Oct 2025.
- [Zendesk MCP Server](https://hebbmind.com/ru/mcp/zendesk-mcp-server.md): [MCP] Lets agents view, create and update Zendesk tickets and comments, read Help Center articles as a knowledge base, and use built-in prompts for ticket analysis and reply drafting. Each support rep signs in with OAuth after an admin registers an OAuth client. Install from source.
- [Freshdesk MCP Server](https://hebbmind.com/ru/mcp/freshdesk-mcp.md): [MCP] Lets agents create, search, update and reply to Freshdesk tickets, add internal notes, and look up contacts, companies and agents, so support teams can process and summarize tickets in bulk. Needs a Freshdesk API key and account domain; runs locally with uvx.
