# Tools > Every listed resource, editors’ picks first. The filters below can be combined. - Search: append `?q=` to the URL. Separate several keywords with spaces; all of them must match. Matches name, repository, tags, professions, description and README. - Filter by type: append `?type=` to the URL. - Filter by profession: append `?profession=` to the URL. Separate several ids with commas; a resource matches when it suits any of them. Ids are listed at https://hebbmind.com/api/v1/professions - Filter by tag: append `?tag=` to the URL. Separate several tags with commas; a resource must carry all of them. Tags are listed at https://hebbmind.com/api/v1/tags Resources for Data engineering or Customer support: 146 items. > - Data engineering: Data pipelines, warehouse modeling, ETL and data quality. > - Customer support: Tickets, customer questions, knowledge-base upkeep and service quality. - [MarkItDown](https://hebbmind.com/ru/cli/markitdown.md): [CLI] Converts PDF, Word, Excel, PowerPoint, HTML, images, audio and more into Markdown that keeps headings, lists and tables, ready for LLMs to read and analyze. Maintained by Microsoft; requires Python 3.10+. - [DuckDB](https://hebbmind.com/ru/cli/duckdb.md): [CLI] In-process analytical SQL database. Its CLI queries CSV, Parquet and JSON files directly with SQL, no import or server needed, so agents can sample and aggregate large files. Officially maintained. - [Knowledge Work Plugins](https://hebbmind.com/ru/plugin/knowledge-work-plugins.md): [Plugin] Anthropic's knowledge-work plugin marketplace, bundling skills, commands and connectors by role: sales, support, product, marketing, legal, finance, HR, data and more, plus many partner plugins. Built mainly for Cowork; also works in Claude Code. - [MCP Toolbox for Databases](https://hebbmind.com/ru/mcp/mcp-toolbox.md): [MCP] Google's open-source database MCP server with ready-made query and SQL tools for dozens of sources, including PostgreSQL, MySQL, BigQuery, Spanner and MongoDB. Define controlled custom queries in tools.yaml. - [Customer Billing Ops](https://hebbmind.com/ru/skill/customer-billing-ops.md): [Skill] Resolves subscription billing issues: checks customer and subscription state, separates duplicate purchases, team seats and failed payments, restores self-serve before refunding, and drafts the reply. Needs Stripe or similar tools connected; refunds move real money, so review them. - [PaddleOCR](https://hebbmind.com/ru/cli/paddleocr.md): [CLI] Baidu PaddlePaddle's official OCR and document parsing tool: the paddleocr command reads text from images and parses PDFs and scans into Markdown or JSON, supporting 100+ languages with models that run locally. - [uv](https://hebbmind.com/ru/cli/uv.md): [CLI] Astral's extremely fast Python package and project manager written in Rust, replacing pip, pipx, poetry, pyenv and more. Supports lockfiles and multiple Python versions, and uvx runs Python tools without installing them. - [Scrapling](https://hebbmind.com/ru/mcp/scrapling.md): [MCP] MCP server built into the adaptive Python scraping framework Scrapling: supports plain HTTP requests, browser rendering and stealth fetching, and uses CSS selectors to pass only the target content to the AI, saving tokens and filtering out prompt injection. - [Scrapling](https://hebbmind.com/ru/cli/scrapling.md): [CLI] Adaptive web scraping framework: scrapling extract turns a page into Markdown, text or HTML in one command, with CSS selectors and browser rendering for dynamic pages, plus an MCP server (needs the ai extra). Needs Python 3.10+ and a browser install on first use. - [Crawl4AI](https://hebbmind.com/ru/cli/crawl4ai.md): [CLI] Open-source, LLM-friendly web crawler that turns pages into clean Markdown for RAG and agents. Ships the crwl CLI and supports deep crawling and question-driven data extraction (extraction needs an LLM key). Free to self-host. - [MinerU](https://hebbmind.com/ru/cli/mineru.md): [CLI] Document parser from OpenDataLab that turns PDFs, images and Office files into Markdown or JSON, handling tables, formulas and complex layouts well, with page-by-page reading and citation anchors for agents. Parses locally by default; needs Python 3.10+. - [Tesseract OCR](https://hebbmind.com/ru/cli/tesseract.md): [CLI] Classic open-source OCR engine and CLI that reads text from images and outputs plain text, hOCR, searchable PDF or TSV. Supports 100+ languages; install the language data for each language you need. - [Docling](https://hebbmind.com/ru/cli/docling.md): [CLI] Parses PDF, DOCX, PPTX, XLSX, HTML, images and audio, recovering layout, reading order, tables and formulas, and exports Markdown, HTML or lossless JSON. Started by IBM Research, now hosted by the LF AI & Data Foundation; runs fully locally. - [rclone](https://hebbmind.com/ru/cli/rclone.md): [CLI] 'rsync for cloud storage': sync and copy files across dozens of providers such as S3, Google Drive, OneDrive and Alibaba Cloud OSS, with encryption and mounting. Set up remotes with rclone config before use. - [churn-prevention](https://hebbmind.com/ru/skill/churn-prevention.md): [Skill] Helps subscription products reduce churn: designs cancellation flows, save offers and exit surveys, spots churn risk signals, and plans dunning and win-back emails after failed payments. For customer success, lifecycle and growth teams; billing platforms like Stripe need setup on your side. - [aria2](https://hebbmind.com/ru/cli/aria2.md): [CLI] Lightweight multi-protocol command-line downloader that fetches in parallel segments from multiple sources over HTTP(S), FTP, SFTP, BitTorrent and Metalink. Resumes downloads, reads URLs in bulk from text files and offers a JSON-RPC interface for scripts or agents. - [Customer Sales Automation](https://hebbmind.com/ru/plugin/customer-sales-automation.md): [Plugin] Support and sales plugin with two subagents: one handles support replies, ticket triage and help docs; the other writes cold email sequences, follow-up cadences, quote templates and objection handling. Prompts only; no direct CRM connection. - [Data Engineering](https://hebbmind.com/ru/plugin/data-engineering.md): [Plugin] Data engineering plugin from the wshobson/agents marketplace: a data engineer subagent, a data pipeline command, and skills for Airflow DAGs, dbt transformations, Spark tuning and data quality, to help build ETL and data warehouses. - [Machine Learning Ops](https://hebbmind.com/ru/plugin/machine-learning-ops.md): [Plugin] MLOps plugin from the wshobson/agents marketplace: data scientist, ML engineer and MLOps engineer subagents and a /ml-pipeline command that runs the pipeline in phases from data analysis and training to deployment and monitoring, plus ML pipeline and recommender system skills. - [Nushell](https://hebbmind.com/ru/cli/nushell.md): [CLI] Cross-platform shell built around structured data: pipelines pass tables instead of plain text, and you can open and query JSON, CSV, TOML and more directly. Default builds include nu --mcp, which serves it to agents as an MCP server. - [Marker](https://hebbmind.com/ru/cli/marker.md): [CLI] Converts PDFs, images, PPTX, DOCX, XLSX, EPUB and more into Markdown, JSON or HTML, preserving tables, formulas and layout, with optional LLM help for higher accuracy. Needs Python 3.10+ and PyTorch; large-scale commercial use of the model weights needs a paid license. - [Pyright LSP](https://hebbmind.com/ru/plugin/pyright-lsp.md): [Plugin] Connects Claude Code to the Pyright language server for static type checking and code intelligence in Python. Install pyright first with npm, pip or pipx. Official Anthropic plugin. - [Lightpanda Browser](https://hebbmind.com/ru/cli/browser.md): [CLI] Headless browser written from scratch in Zig for AI agents and automation, using less memory and running faster than headless Chrome in official benchmarks. fetch turns pages into Markdown, and it can serve CDP or MCP. Telemetry is on by default (an env var disables it); Windows needs WSL. - [jq](https://hebbmind.com/ru/cli/jq.md): [CLI] Lightweight command-line JSON processor that slices, filters, maps and transforms JSON with concise expressions and no runtime dependencies. A staple for agents parsing API responses and logs. - [WeKnora CLI](https://hebbmind.com/ru/cli/tencent-cli.md): [CLI] Official CLI for Tencent's open-source knowledge base platform WeKnora: upload documents, manage knowledge bases, run hybrid search and answer questions from them, or serve as a read-only MCP. Needs your own WeKnora deployment and a source build with Go 1.26+. - [persona-customer-support](https://hebbmind.com/ru/skill/persona-customer-support.md): [Skill] Support persona skill for the gws CLI: triages support-labeled Gmail, turns emails into tasks, logs tickets in Google Sheets, escalates urgent issues to Chat and books follow-ups. Needs gws authorized via your own Google Cloud project plus its companion skills; not officially supported by Google. - [Enterprise Search](https://hebbmind.com/ru/plugin/enterprise-search.md): [Plugin] Anthropic's official knowledge work plugin: one question searches your connected chat, email, cloud docs, wiki and project tools at once and returns a sourced answer; can also produce daily or weekly digests. Preset MCP connectors for Slack, Notion, Atlassian, Asana and more, each needing auth. - [Ticket Deflector](https://hebbmind.com/ru/skill/ticket-deflector.md): [Skill] Support for small merchants: reads customer emails, checks orders and refunds in Stripe, PayPal, Square or Shopify, and drafts replies in the owner's voice per your refund policy; can refund via Stripe or Square after explicit approval. Works with pasted emails too. Official from Anthropic. - [customer-escalation](https://hebbmind.com/ru/skill/customer-escalation.md): [Skill] Packages customer issues that need engineering, product or leadership into an escalation brief with scope, repro steps, business impact, asks and deadline, and decides who to escalate to. Support and CRM connectors add context automatically. Part of Anthropic's official customer-support plugin. - [ticket-triage](https://hebbmind.com/ru/skill/ticket-triage.md): [Skill] Triages support tickets: extracts the issue and urgency signals, categorizes and assigns P1 to P4 priority, checks for duplicates or known issues, suggests the team to route to and drafts the first response. Part of Anthropic's official customer-support plugin. - [Customer Health](https://hebbmind.com/ru/skill/customer-health.md): [Skill] Account health checks for customer success managers: pulls CRM, email, calendar and call notes to score relationship, engagement, commercial (renewal and expansion), support and value delivery red/yellow/green, and can prep a QBR agenda. CRM preferred; uploads work. Official from Anthropic. - [Renewal Radar](https://hebbmind.com/ru/skill/renewal-radar.md): [Skill] Lists renewals coming up in the next few months, flags churn risk and expansion opportunities from signals like usage, key contact changes and open complaints, and checks for missing or wrong renewal opportunities in the CRM. Needs a CRM or uploaded contract exports. Official from Anthropic. - [kb-article](https://hebbmind.com/ru/skill/kb-article.md): [Skill] Turns resolved tickets, common questions or workarounds into publish-ready knowledge base articles, structured as how-to guides, troubleshooting, FAQs or known issues, and optimized for search. From Anthropic's official customer-support plugin. - [draft-response](https://hebbmind.com/ru/skill/draft-response.md): [Skill] Drafts customer-facing replies tuned to the situation and relationship: product questions, outage notices, bad news like delays or won't-fix, declined feature requests and billing disputes, with adjustable tone. From Anthropic's official customer-support plugin; review before sending. - [customer-research](https://hebbmind.com/ru/skill/customer-research.md): [Skill] Before replying to a customer, verifies answers across the knowledge base, past tickets, CRM and chat history, grades confidence and cites sources; can also find whether an issue was reported before or what a customer was told. From Anthropic's official customer-support plugin. - [Slack](https://hebbmind.com/ru/plugin/slack.md): [Plugin] Official Slack (Salesforce) plugin in Anthropic's knowledge work marketplace: connects Slack's hosted MCP to search and send messages, read channels and threads, and manage canvases, with commands for channel digests, standup updates and announcements. Needs workspace admin approval. - [Customer Support](https://hebbmind.com/ru/plugin/customer-support.md): [Plugin] Customer support plugin: triages and prioritizes tickets with routing suggestions, drafts customer replies, packages escalations, researches customer issues across sources and turns resolved issues into knowledge base articles. Official from Anthropic. - [Customer Voice](https://hebbmind.com/ru/skill/customer-voice.md): [Skill] Pulls verbatim customer quotes on a topic from call transcripts, meeting notes and emails, tagging each with speaker, account and date, and summarizes recurring themes into voice-of-customer findings for product and marketing. Connect Gong, email or drive, or upload transcripts. By Anthropic. - [Review and Reputation](https://hebbmind.com/ru/skill/review-reputation.md): [Skill] Collects reviews and complaints from Google, Yelp, Facebook and more, groups them by theme with quotes, and drafts replies in the owner's voice that post only after approval; also finds lapsed customers and drafts win-back messages. Official Anthropic small-business plugin. - [Data](https://hebbmind.com/ru/plugin/data.md): [Plugin] Data analysis plugin: writes queries in each SQL dialect, explores datasets, runs statistical tests, charts with Python and builds interactive HTML dashboards, then reviews methods and conclusions before sharing. Connects to Snowflake, BigQuery and other warehouses. Official from Anthropic. - [SQL Queries](https://hebbmind.com/ru/skill/sql-queries.md): [Skill] Anthropic's official data skill that guides agents to write, translate and optimize SQL across Snowflake, BigQuery, Databricks, PostgreSQL and other warehouse dialects, including CTEs, window functions and analytical aggregations. - [Customer Success Manager](https://hebbmind.com/ru/skill/customer-success-manager.md): [Skill] For SaaS customer success teams: three standard-library Python scripts turn customer data into health scores, churn-risk tiers and ranked expansion opportunities, with reproducible results. Needs Python and customer data in the sample JSON format. Part of the claude-skills collection. - [BigQuery Basics](https://hebbmind.com/ru/skill/bigquery-basics.md): [Skill] Manages BigQuery datasets, tables and jobs with the bq and gcloud CLIs, runs SQL queries and loads data, with references for client libraries, MCP and Terraform. Google's official skill; requires a Google Cloud project. - [Google Agent Skills](https://hebbmind.com/ru/skill/google-google-skills.md): [Skill] Google's official skill library, focused on Google Cloud: 100+ skills for gcloud, Cloud Run, GKE, BigQuery, IAM, monitoring and logging, and the Well-Architected Framework, plus Ads and Analytics. - [Google Skills](https://hebbmind.com/ru/plugin/google-skills.md): [Plugin] Google's official skill library and plugin marketplace: nearly 150 skills focused on Google Cloud (GKE, BigQuery, Cloud Run, IAM and more), plus 17 product plugins pairing skills with MCP for Cloud SQL, Spanner, AlloyDB, BigQuery, GCS and others. - [olmOCR](https://hebbmind.com/ru/cli/olmocr.md): [CLI] AI2's tool for converting PDFs and scans to Markdown with a vision LLM, handling equations, tables, handwriting and multi-column layouts, suited to bulk digitizing papers and archives. Local runs need an NVIDIA GPU with 12GB+ VRAM; otherwise use a paid OpenAI-compatible remote endpoint. - [DataX](https://hebbmind.com/ru/cli/datax.md): [CLI] Alibaba's open-source offline data sync tool: JSON job configs batch-sync between heterogeneous sources like MySQL, Oracle, PostgreSQL, Hive, HDFS and MaxCompute, run with python datax.py. Needs JDK 1.8+ and Python; download and unpack the official toolkit. - [Support Ticket Triage](https://hebbmind.com/ru/skill/support-ticket-triage.md): [Skill] Helps support teams categorize and prioritize tickets, emails or chat logs and suggest next steps; drafts replies, organizes repro steps and reminds you to redact customer data before sharing. Works with exports from Zendesk, Intercom and others or pasted chats; no account or API key needed. - [DVC](https://hebbmind.com/ru/cli/dvc.md): [CLI] Version datasets and models the way Git versions code: data lives in remote storage like S3 or GCS while versions are tracked in your Git repo. Also offers reproducible pipelines and local experiment tracking, rerunning only the steps affected by a change. - [monolith](https://hebbmind.com/ru/cli/monolith.md): [CLI] Bundles a whole web page with its CSS, images, fonts and scripts into a single HTML file that opens offline exactly as it looked, good for archiving pages or handing them to an agent for offline analysis. It does not run JavaScript, so pre-render dynamic pages with a headless browser. Next page: https://hebbmind.com/ru/tools.md?page=2&profession=data-engineering%2Csupport