Инструменты

Support for small merchants: reads customer emails, checks orders and refunds in Stripe, PayPal, Square or Shopify, and drafts replies in the owner's voice per your refund policy; can refund via Stripe or Square after explicit approval. Works with pasted emails too. Official from Anthropic.

Before replying to a customer, verifies answers across the knowledge base, past tickets, CRM and chat history, grades confidence and cites sources; can also find whether an issue was reported before or what a customer was told. From Anthropic's official customer-support plugin.

Packages customer issues that need engineering, product or leadership into an escalation brief with scope, repro steps, business impact, asks and deadline, and decides who to escalate to. Support and CRM connectors add context automatically. Part of Anthropic's official customer-support plugin.

Triages support tickets: extracts the issue and urgency signals, categorizes and assigns P1 to P4 priority, checks for duplicates or known issues, suggests the team to route to and drafts the first response. Part of Anthropic's official customer-support plugin.

Anthropic's official knowledge work plugin: one question searches your connected chat, email, cloud docs, wiki and project tools at once and returns a sourced answer; can also produce daily or weekly digests. Preset MCP connectors for Slack, Notion, Atlassian, Asana and more, each needing auth.

Official Slack (Salesforce) plugin in Anthropic's knowledge work marketplace: connects Slack's hosted MCP to search and send messages, read channels and threads, and manage canvases, with commands for channel digests, standup updates and announcements. Needs workspace admin approval.

Customer support plugin: triages and prioritizes tickets with routing suggestions, drafts customer replies, packages escalations, researches customer issues across sources and turns resolved issues into knowledge base articles. Official from Anthropic.

Reviews UI code against Vercel's Web Interface Guidelines, covering accessibility, focus, forms, animation, typography, dark mode and more, listing issues as file:line. Fetches the latest rules before each review. Maintained by Vercel.

Runs the cognee memory engine as an MCP server whose remember, recall and forget tools write documents and conversations into a knowledge graph and vector store for cross-session retrieval. Start it with Docker or uv first; needs an LLM API key by default, or connect to Cognee Cloud.

Writes conversations and business data into Graphiti's temporal knowledge graph so agents can retrieve long-term memory by entity, fact and time. Open source from Zep; start FalkorDB or Neo4j and the server with Docker first, and configure an LLM API key.

Support persona skill for the gws CLI: triages support-labeled Gmail, turns emails into tasks, logs tickets in Google Sheets, escalates urgent issues to Chat and books follow-ups. Needs gws authorized via your own Google Cloud project plus its companion skills; not officially supported by Google.

Turns websites and Electron desktop apps into deterministic CLIs, with built-in adapters for Reddit, Hacker News, Bilibili, Zhihu, Xiaohongshu and more, and lets agents operate any page through your signed-in Chrome. Needs its companion browser extension.

For SaaS customer success teams: three standard-library Python scripts turn customer data into health scores, churn-risk tiers and ranked expansion opportunities, with reproducible results. Needs Python and customer data in the sample JSON format. Part of the claude-skills collection.

Google Labs' DESIGN.md format and CLI: designers capture colors, typography and spacing in a file for agents; lint checks broken references and WCAG contrast, diff compares versions and export outputs design tokens for Tailwind and more. Needs Node.js; the format is in alpha.

Have an agent produce high-fidelity clickable prototypes, editable slides, timeline animations (exportable to MP4/GIF) and infographics in HTML from one sentence. Proposes three design directions first and includes a five-dimension design review. By Huashu, MIT licensed.

Content creation plugin by Baoyu (JimLiu): infographics, article illustrations, covers, slide decks and translation, plus Xiaohongshu image cards and publishing to WeChat Official Accounts, Weibo and X. Needs Node.js; image generation needs an OpenAI, Google or Tongyi Wanxiang API key.

CLI and library for evaluating and red-teaming LLM apps: compare prompts and model outputs in bulk, scan for security vulnerabilities and plug into CI/CD, with evals running locally. Now part of OpenAI and still open source under MIT.

Removes image backgrounds with one command: single images, whole folders or watched directories, mask-only output and switchable models like U2Net and SAM. Can also run as an HTTP server or process video frames with FFmpeg. Default models run locally.

Official plugin for Pascal, an open-source 3D architecture editor: lets agents create, edit and validate 3D models of rooms and floors over MCP and check furniture placement for collisions or blocked doors. Local use needs the Pascal CLI (Node.js 22.13+); hosted projects need an API key.

SVG optimizer CLI and Node.js library: shrinks SVGs by removing editor metadata, comments, hidden elements and redundant attributes, processes whole directories recursively, and gives fine control through plugin config.

ML-based video upscaling and frame interpolation using Real-ESRGAN, Real-CUGAN, RIFE and other models to upscale old low-res video or raise frame rates; video2x handles one video per run and is scriptable. Needs a Vulkan GPU; Windows, Linux and Docker builds, no native macOS.

Manages BigQuery datasets, tables and jobs with the bq and gcloud CLIs, runs SQL queries and loads data, with references for client libraries, MCP and Terraform. Google's official skill; requires a Google Cloud project.

Google's official skill that queries account data through the Google Ads MCP server to diagnose conversion drops, falling leads and impression share lost to bids, budgets or ad rank. Needs a Google Ads account, API credentials (developer token and OAuth) and Python 3.12.

Google's official skill library, focused on Google Cloud: 100+ skills for gcloud, Cloud Run, GKE, BigQuery, IAM, monitoring and logging, and the Well-Architected Framework, plus Ads and Analytics.