Инструменты

Triages support tickets: extracts the issue and urgency signals, categorizes and assigns P1 to P4 priority, checks for duplicates or known issues, suggests the team to route to and drafts the first response. Part of Anthropic's official customer-support plugin.

Anthropic's official knowledge work plugin: one question searches your connected chat, email, cloud docs, wiki and project tools at once and returns a sourced answer; can also produce daily or weekly digests. Preset MCP connectors for Slack, Notion, Atlassian, Asana and more, each needing auth.

Support for small merchants: reads customer emails, checks orders and refunds in Stripe, PayPal, Square or Shopify, and drafts replies in the owner's voice per your refund policy; can refund via Stripe or Square after explicit approval. Works with pasted emails too. Official from Anthropic.

Anthropic's official knowledge work plugin: manages tasks in TASKS.md, remembers colleagues, projects and internal jargon with two-tier memory, and generates a local dashboard. Can sync to-dos with calendar, email and chat tools.

Pre-signature check for final contracts: open redlines, missing exhibits, party names and signature blocks, then sets up sequential or parallel signing. Sends via DocuSign or similar e-signature services when connected, otherwise writes signing instructions. From Anthropic's legal plugin.

Generates project or team status reports with an executive summary, overall red/yellow/green status, key metrics, risks and open decisions, turning scattered project tool activity into a report for leadership. From Anthropic's official operations plugin.

Turns resolved tickets, common questions or workarounds into publish-ready knowledge base articles, structured as how-to guides, troubleshooting, FAQs or known issues, and optimized for search. From Anthropic's official customer-support plugin.

Data analysis plugin: writes queries in each SQL dialect, explores datasets, runs statistical tests, charts with Python and builds interactive HTML dashboards, then reviews methods and conclusions before sharing. Connects to Snowflake, BigQuery and other warehouses. Official from Anthropic.

Drafts customer-facing replies tuned to the situation and relationship: product questions, outage notices, bad news like delays or won't-fix, declined feature requests and billing disputes, with adjustable tone. From Anthropic's official customer-support plugin; review before sending.

Runs the cognee memory engine as an MCP server whose remember, recall and forget tools write documents and conversations into a knowledge graph and vector store for cross-session retrieval. Start it with Docker or uv first; needs an LLM API key by default, or connect to Cognee Cloud.

Office command-line tool built for AI agents: a single binary that creates, reads and edits Word, Excel and PowerPoint files without Office installed, and renders them to HTML or PNG so agents can check the layout.

Writes conversations and business data into Graphiti's temporal knowledge graph so agents can retrieve long-term memory by entity, fact and time. Open source from Zep; start FalkorDB or Neo4j and the server with Docker first, and configure an LLM API key.

Support persona skill for the gws CLI: triages support-labeled Gmail, turns emails into tasks, logs tickets in Google Sheets, escalates urgent issues to Chat and books follow-ups. Needs gws authorized via your own Google Cloud project plus its companion skills; not officially supported by Google.

Executive assistant persona skill for the gws CLI: prepares daily briefings, meeting prep and weekly digests, triages the Gmail inbox, checks conflicts before scheduling and drafts replies. Needs gws authorized via your own Google Cloud project, plus the Gmail, Calendar, Drive and Chat skills.

Skill collection for the gws CLI: one skill per Workspace API plus recipes for common Gmail, Drive, Docs, Calendar and Sheets workflows. Install gws and authorize your Google account first; not an officially supported Google product.

Google Classroom skill for the gws CLI: lets agents create and manage courses, maintain rosters and send invites, and post assignments, materials and announcements, so teachers can set up classes in bulk. Needs gws with OAuth via a Google Cloud project; not officially supported by Google.

Built-in gws CLI skill: lets agents create Google Forms, add or edit questions in bulk, publish and read responses, handy for sign-ups, surveys and class feedback. Needs gws with a Google account authorized via your own Google Cloud project; not an officially supported Google product.

One CLI for Gmail, Drive, Calendar, Docs, Sheets and other Google Workspace APIs, with commands generated from the Discovery service, JSON output and 100+ Agent Skills. From the googleworkspace org but not officially supported; needs OAuth via a Google Cloud project.

HR coordinator persona skill for the gws CLI: schedules onboarding sessions in Calendar, uploads onboarding docs to shared Drive, announces new hires in Chat, and turns email requests into tasks and bulk notices. Needs gws with OAuth via a Google Cloud project; not officially supported by Google.

Generates zero-dependency, animated HTML slide decks: previews several visual styles to choose from first, and can convert PowerPoint decks to web slides. Made for non-designers who don't write CSS.

For SaaS customer success teams: three standard-library Python scripts turn customer data into health scores, churn-risk tiers and ranked expansion opportunities, with reproducible results. Needs Python and customer data in the sample JSON format. Part of the claude-skills collection.

Generates single-file HTML slide decks with horizontal paging and two built-in visual systems (editorial magazine and Swiss International style), plus presenter mode with speaker notes. Can also make slide illustrations and covers for various platforms. By Guizang.

Turns an article or Markdown into a set of slide images: drafts an outline and style first, then generates each page, and can merge them into PPTX or PDF. Comes with over ten visual presets. Needs a working image generation backend.

CLI and library for evaluating and red-teaming LLM apps: compare prompts and model outputs in bulk, scan for security vulnerabilities and plug into CI/CD, with evals running locally. Now part of OpenAI and still open source under MIT.