Инструменты

Triages support tickets: extracts the issue and urgency signals, categorizes and assigns P1 to P4 priority, checks for duplicates or known issues, suggests the team to route to and drafts the first response. Part of Anthropic's official customer-support plugin.

Turns resolved tickets, common questions or workarounds into publish-ready knowledge base articles, structured as how-to guides, troubleshooting, FAQs or known issues, and optimized for search. From Anthropic's official customer-support plugin.

Guides you through creating a plugin from scratch or customizing an existing plugin's connectors, skills and settings for your team's tools and workflows, producing an installable plugin package. Maintained by Anthropic; runs in Cowork mode in the Claude desktop app.

Anthropic's official knowledge work plugin: one question searches your connected chat, email, cloud docs, wiki and project tools at once and returns a sourced answer; can also produce daily or weekly digests. Preset MCP connectors for Slack, Notion, Atlassian, Asana and more, each needing auth.

Official Slack (Salesforce) plugin in Anthropic's knowledge work marketplace: connects Slack's hosted MCP to search and send messages, read channels and threads, and manage canvases, with commands for channel digests, standup updates and announcements. Needs workspace admin approval.

Customer support plugin: triages and prioritizes tickets with routing suggestions, drafts customer replies, packages escalations, researches customer issues across sources and turns resolved issues into knowledge base articles. Official from Anthropic.

Drafts customer-facing replies tuned to the situation and relationship: product questions, outage notices, bad news like delays or won't-fix, declined feature requests and billing disputes, with adjustable tone. From Anthropic's official customer-support plugin; review before sending.

Data analysis plugin: writes queries in each SQL dialect, explores datasets, runs statistical tests, charts with Python and builds interactive HTML dashboards, then reviews methods and conclusions before sharing. Connects to Snowflake, BigQuery and other warehouses. Official from Anthropic.

Generates people analytics reports from employee data: headcount snapshots, voluntary and involuntary attrition, diversity metrics, spans of control and flight risk, with findings and recommendations for leadership. Needs an uploaded employee CSV or a connected HRIS. Official from Anthropic.

Runs the cognee memory engine as an MCP server whose remember, recall and forget tools write documents and conversations into a knowledge graph and vector store for cross-session retrieval. Start it with Docker or uv first; needs an LLM API key by default, or connect to Cognee Cloud.

Writes conversations and business data into Graphiti's temporal knowledge graph so agents can retrieve long-term memory by entity, fact and time. Open source from Zep; start FalkorDB or Neo4j and the server with Docker first, and configure an LLM API key.

Built-in gws CLI skill: lets agents create Google Forms, add or edit questions in bulk, publish and read responses, handy for sign-ups, surveys and class feedback. Needs gws with a Google account authorized via your own Google Cloud project; not an officially supported Google product.

Skill collection for the gws CLI: one skill per Workspace API plus recipes for common Gmail, Drive, Docs, Calendar and Sheets workflows. Install gws and authorize your Google account first; not an officially supported Google product.

One CLI for Gmail, Drive, Calendar, Docs, Sheets and other Google Workspace APIs, with commands generated from the Discovery service, JSON output and 100+ Agent Skills. From the googleworkspace org but not officially supported; needs OAuth via a Google Cloud project.

Support persona skill for the gws CLI: triages support-labeled Gmail, turns emails into tasks, logs tickets in Google Sheets, escalates urgent issues to Chat and books follow-ups. Needs gws authorized via your own Google Cloud project plus its companion skills; not officially supported by Google.

Turns websites and Electron desktop apps into deterministic CLIs, with built-in adapters for Reddit, Hacker News, Bilibili, Zhihu, Xiaohongshu and more, and lets agents operate any page through your signed-in Chrome. Needs its companion browser extension.

Browser Use's video editing skill: put raw footage in a folder and chat with Claude Code or Codex to get a finished cut, with filler words and pauses removed, color grading, burned-in subtitles, animations and per-cut self-checks. Needs ffmpeg, Python (uv) and an ElevenLabs API key.

Marketing team plugin with 40+ skills for copy and content, SEO and AI search optimization, conversion optimization, email and social, paid ads, growth strategy and competitor analysis, plus Python analysis scripts. Most need no account; a few, like YouTube transcripts, need API keys.

For SaaS customer success teams: three standard-library Python scripts turn customer data into health scores, churn-risk tiers and ranked expansion opportunities, with reproducible results. Needs Python and customer data in the sample JSON format. Part of the claude-skills collection.

Generates single-file HTML slide decks with horizontal paging and two built-in visual systems (editorial magazine and Swiss International style), plus presenter mode with speaker notes. Can also make slide illustrations and covers for various platforms. By Guizang.

Turns an article or Markdown into a set of slide images: drafts an outline and style first, then generates each page, and can merge them into PPTX or PDF. Comes with over ten visual presets. Needs a working image generation backend.

Content creation plugin by Baoyu (JimLiu): infographics, article illustrations, covers, slide decks and translation, plus Xiaohongshu image cards and publishing to WeChat Official Accounts, Weibo and X. Needs Node.js; image generation needs an OpenAI, Google or Tongyi Wanxiang API key.

Baoyu's (JimLiu) content creation skills: infographics, covers, article illustrations, slide decks, comics and translation, plus Xiaohongshu cards and publishing to WeChat, Weibo and X. Needs Node.js, bun and an image model API key; some skills rely on Chrome automation or unofficial APIs.

CLI and library for evaluating and red-teaming LLM apps: compare prompts and model outputs in bulk, scan for security vulnerabilities and plug into CI/CD, with evals running locally. Now part of OpenAI and still open source under MIT.