# Tools > Every listed resource, editors’ picks first. The filters below can be combined. - Search: append `?q=` to the URL. Separate several keywords with spaces; all of them must match. Matches name, repository, tags, professions, description and README. - Filter by type: append `?type=` to the URL. - Filter by profession: append `?profession=` to the URL. Separate several ids with commas; a resource matches when it suits any of them. Ids are listed at https://hebbmind.com/api/v1/professions - Filter by tag: append `?tag=` to the URL. Separate several tags with commas; a resource must carry all of them. Tags are listed at https://hebbmind.com/api/v1/tags Resources for QA or DevOps / SRE or ML / AI or Data engineering or Customer support: 542 items. > - QA: Functional testing, test automation and quality assurance. > - DevOps / SRE: Deployment, monitoring, cloud resources and reliability. > - ML / AI: Model training, evaluation and LLM application development. > - Data engineering: Data pipelines, warehouse modeling, ETL and data quality. > - Customer support: Tickets, customer questions, knowledge-base upkeep and service quality. - [persona-customer-support](https://hebbmind.com/skill/persona-customer-support.md): [Skill] Support persona skill for the gws CLI: triages support-labeled Gmail, turns emails into tasks, logs tickets in Google Sheets, escalates urgent issues to Chat and books follow-ups. Needs gws authorized via your own Google Cloud project plus its companion skills; not officially supported by Google. - [customer-escalation](https://hebbmind.com/skill/customer-escalation.md): [Skill] Packages customer issues that need engineering, product or leadership into an escalation brief with scope, repro steps, business impact, asks and deadline, and decides who to escalate to. Support and CRM connectors add context automatically. Part of Anthropic's official customer-support plugin. - [Renewal Radar](https://hebbmind.com/skill/renewal-radar.md): [Skill] Lists renewals coming up in the next few months, flags churn risk and expansion opportunities from signals like usage, key contact changes and open complaints, and checks for missing or wrong renewal opportunities in the CRM. Needs a CRM or uploaded contract exports. Official from Anthropic. - [ticket-triage](https://hebbmind.com/skill/ticket-triage.md): [Skill] Triages support tickets: extracts the issue and urgency signals, categorizes and assigns P1 to P4 priority, checks for duplicates or known issues, suggests the team to route to and drafts the first response. Part of Anthropic's official customer-support plugin. - [draft-response](https://hebbmind.com/skill/draft-response.md): [Skill] Drafts customer-facing replies tuned to the situation and relationship: product questions, outage notices, bad news like delays or won't-fix, declined feature requests and billing disputes, with adjustable tone. From Anthropic's official customer-support plugin; review before sending. - [Ticket Deflector](https://hebbmind.com/skill/ticket-deflector.md): [Skill] Support for small merchants: reads customer emails, checks orders and refunds in Stripe, PayPal, Square or Shopify, and drafts replies in the owner's voice per your refund policy; can refund via Stripe or Square after explicit approval. Works with pasted emails too. Official from Anthropic. - [Customer Health](https://hebbmind.com/skill/customer-health.md): [Skill] Account health checks for customer success managers: pulls CRM, email, calendar and call notes to score relationship, engagement, commercial (renewal and expansion), support and value delivery red/yellow/green, and can prep a QBR agenda. CRM preferred; uploads work. Official from Anthropic. - [Review and Reputation](https://hebbmind.com/skill/review-reputation.md): [Skill] Collects reviews and complaints from Google, Yelp, Facebook and more, groups them by theme with quotes, and drafts replies in the owner's voice that post only after approval; also finds lapsed customers and drafts win-back messages. Official Anthropic small-business plugin. - [SQL Queries](https://hebbmind.com/skill/sql-queries.md): [Skill] Anthropic's official data skill that guides agents to write, translate and optimize SQL across Snowflake, BigQuery, Databricks, PostgreSQL and other warehouse dialects, including CTEs, window functions and analytical aggregations. - [Slack](https://hebbmind.com/plugin/slack.md): [Plugin] Official Slack (Salesforce) plugin in Anthropic's knowledge work marketplace: connects Slack's hosted MCP to search and send messages, read channels and threads, and manage canvases, with commands for channel digests, standup updates and announcements. Needs workspace admin approval. - [Customer Voice](https://hebbmind.com/skill/customer-voice.md): [Skill] Pulls verbatim customer quotes on a topic from call transcripts, meeting notes and emails, tagging each with speaker, account and date, and summarizes recurring themes into voice-of-customer findings for product and marketing. Connect Gong, email or drive, or upload transcripts. By Anthropic. - [Enterprise Search](https://hebbmind.com/plugin/enterprise-search.md): [Plugin] Anthropic's official knowledge work plugin: one question searches your connected chat, email, cloud docs, wiki and project tools at once and returns a sourced answer; can also produce daily or weekly digests. Preset MCP connectors for Slack, Notion, Atlassian, Asana and more, each needing auth. - [kb-article](https://hebbmind.com/skill/kb-article.md): [Skill] Turns resolved tickets, common questions or workarounds into publish-ready knowledge base articles, structured as how-to guides, troubleshooting, FAQs or known issues, and optimized for search. From Anthropic's official customer-support plugin. - [Customer Support](https://hebbmind.com/plugin/customer-support.md): [Plugin] Customer support plugin: triages and prioritizes tickets with routing suggestions, drafts customer replies, packages escalations, researches customer issues across sources and turns resolved issues into knowledge base articles. Official from Anthropic. - [customer-research](https://hebbmind.com/skill/customer-research.md): [Skill] Before replying to a customer, verifies answers across the knowledge base, past tickets, CRM and chat history, grades confidence and cites sources; can also find whether an issue was reported before or what a customer was told. From Anthropic's official customer-support plugin. - [Engineering](https://hebbmind.com/plugin/engineering.md): [Plugin] Everyday software engineering plugin: standup summaries, code review, structured debugging, architecture decision records, incident response and pre-deploy checks. Official from Anthropic, built mainly for Cowork but also usable in Claude Code. - [Lighthouse](https://hebbmind.com/cli/lighthouse.md): [CLI] Official web auditing tool from the Google Chrome team: score pages on performance, accessibility, best practices and SEO from the command line and get HTML, JSON or CSV reports, so agents can iterate on a page. Needs Node 22+ and Chrome. - [OpenTofu](https://hebbmind.com/cli/opentofu.md): [CLI] Open-source infrastructure-as-code tool and community fork of Terraform: describe cloud resources declaratively, run plan to generate an execution plan, then apply changes, creating resources in parallel by dependency graph. Community-governed, MPL-2.0. - [Helm](https://hebbmind.com/cli/helm.md): [CLI] Kubernetes package manager that packages, installs, upgrades and rolls back releases with Chart templates, including ready-made charts from Artifact Hub. A CNCF graduated project; needs a kubeconfig to reach your cluster. - [Gitleaks](https://hebbmind.com/cli/gitleaks.md): [CLI] Detects hardcoded passwords, API keys and tokens in Git repos, files and stdin, and can run as a pre-commit hook or GitHub Action to block leaks. Now feature-frozen with security fixes only, as the author has moved on to Betterleaks. - [TruffleHog](https://hebbmind.com/cli/trufflehog.md): [CLI] Finds leaked credentials in Git, GitHub, S3, filesystems and more, recognizing 800+ secret types and checking with each service whether a key is still live to cut false positives. - [Customer Success Manager](https://hebbmind.com/skill/customer-success-manager.md): [Skill] For SaaS customer success teams: three standard-library Python scripts turn customer data into health scores, churn-risk tiers and ranked expansion opportunities, with reproducible results. Needs Python and customer data in the sample JSON format. Part of the claude-skills collection. - [promptfoo](https://hebbmind.com/cli/promptfoo.md): [CLI] CLI and library for evaluating and red-teaming LLM apps: compare prompts and model outputs in bulk, scan for security vulnerabilities and plug into CI/CD, with evals running locally. Now part of OpenAI and still open source under MIT. - [Awesome Claude Code Subagents](https://hebbmind.com/plugin/awesome-claude-code-subagents.md): [Plugin] 160+ specialized Claude Code subagents, packaged as plugins in 10 categories such as core development, languages, infrastructure, testing and security, and data and AI, so you install only what you need. - [Pulumi](https://hebbmind.com/cli/pulumi.md): [CLI] Define cloud infrastructure in general-purpose languages like TypeScript, Python and Go, then preview and deploy with pulumi up to AWS, Azure, GCP, Kubernetes and 300+ other providers. Open source and maintained by Pulumi. - [D2](https://hebbmind.com/cli/d2.md): [CLI] Declarative diagram scripting language: describe architecture diagrams, flowcharts and sequence diagrams in concise text with automatic layout, then render with the d2 command to SVG, PNG, PDF or PPTX. Lets agents produce diagrams you can version-control. - [eza](https://hebbmind.com/cli/eza.md): [CLI] Community-maintained modern replacement for ls (successor to exa) with colored output, tree view, Git status and file icons, plus .gitignore filtering for quickly scanning directory structures. - [SOPS](https://hebbmind.com/cli/sops.md): [CLI] Encrypts secret values in YAML, JSON, ENV and INI config files using AWS, GCP or Azure KMS, age or PGP, so secrets can be safely committed to Git alongside code. A CNCF sandbox project. - [Google Skills](https://hebbmind.com/plugin/google-skills.md): [Plugin] Google's official skill library and plugin marketplace: nearly 150 skills focused on Google Cloud (GKE, BigQuery, Cloud Run, IAM and more), plus 17 product plugins pairing skills with MCP for Cloud SQL, Spanner, AlloyDB, BigQuery, GCS and others. - [GKE Basics & Critical Gotchas](https://hebbmind.com/skill/gke-basics.md): [Skill] Google's official GKE basics skill: creating clusters, choosing Autopilot or Standard, getting kubectl credentials, configuring Workload Identity and deploying workloads, plus a list of common gotchas. Needs gcloud and a GCP project. - [Google Agent Skills](https://hebbmind.com/skill/google-google-skills.md): [Skill] Google's official skill library, focused on Google Cloud: 100+ skills for gcloud, Cloud Run, GKE, BigQuery, IAM, monitoring and logging, and the Well-Architected Framework, plus Ads and Analytics. - [BigQuery Basics](https://hebbmind.com/skill/bigquery-basics.md): [Skill] Manages BigQuery datasets, tables and jobs with the bq and gcloud CLIs, runs SQL queries and loads data, with references for client libraries, MCP and Terraform. Google's official skill; requires a Google Cloud project. - [VHS](https://hebbmind.com/cli/vhs.md): [CLI] Scripts terminal sessions in .tape files and records them to GIF, MP4 or WebM, great for CLI demos and docs; text snapshot output also enables terminal integration tests. By Charm; requires ttyd and ffmpeg. - [FunASR](https://hebbmind.com/cli/funasr.md): [CLI] Industrial-grade open-source speech recognition toolkit from Alibaba's ModelScope, with an agent-friendly funasr command that turns audio into text, JSON or SRT subtitles in one step, with speaker diarization and timestamps. Strong on Chinese. Requires PyTorch. - [olmOCR](https://hebbmind.com/cli/olmocr.md): [CLI] AI2's tool for converting PDFs and scans to Markdown with a vision LLM, handling equations, tables, handwriting and multi-column layouts, suited to bulk digitizing papers and archives. Local runs need an NVIDIA GPU with 12GB+ VRAM; otherwise use a paid OpenAI-compatible remote endpoint. - [Hurl](https://hebbmind.com/cli/hurl.md): [CLI] Define and run chains of HTTP requests in plain text files, capture variables and assert on status codes, headers and JSONPath or XPath results, for both fetching data and API testing in CI. Open source from Orange. - [Browser Harness](https://hebbmind.com/cli/browser-harness.md): [CLI] Browser control from the browser-use team: an editable CDP connection lets agents drive the Chrome you are already using, writing missing helper functions as they go and keeping them for reuse. Also offers an MCP server. Allow remote debugging in Chrome on first use. - [Sealos](https://hebbmind.com/cli/sealos.md): [CLI] Sealos's Kubernetes lifecycle CLI: one sealos run deploys a highly available cluster across multiple servers, and cluster images install databases, middleware and other apps, with offline delivery support. Linux only. - [Agent Skills for Context Engineering](https://hebbmind.com/plugin/agent-skills-for-context-engineering.md): [Plugin] Context and harness engineering skills covering context compression and optimization, multi-agent architectures, memory systems, tool design and LLM-as-judge evaluation, activated automatically by task. Aimed at building production-grade agent systems. - [Agent Skills for Context Engineering](https://hebbmind.com/skill/agent-skills-for-context-engineering.md): [Skill] Context and harness engineering skills: context fundamentals, degradation diagnosis and compression, multi-agent architectures, memory systems, tool design, LLM-as-judge evaluation and self-improvement loops. Focused on principles and design patterns, not tied to any agent platform. - [ARIS (Auto-claude-code-research-in-sleep)](https://hebbmind.com/skill/auto-claude-code-research-in-sleep.md): [Skill] Lets Claude Code push ML research forward unattended: literature review, topic selection, experiment deployment, cross-model review loops and paper writing through rebuttal, in 80+ skills. Codex acts as the independent reviewer by default; other model pairings work too. - [DataX](https://hebbmind.com/cli/datax.md): [CLI] Alibaba's open-source offline data sync tool: JSON job configs batch-sync between heterogeneous sources like MySQL, Oracle, PostgreSQL, Hive, HDFS and MaxCompute, run with python datax.py. Needs JDK 1.8+ and Python; download and unpack the official toolkit. - [AWS CLI](https://hebbmind.com/cli/aws-cli.md): [CLI] AWS's official unified CLI for managing EC2, S3, IAM and every other AWS service with one set of commands, with --query (JMESPath) filtering and JSON output that agents can use to inspect and change cloud resources. Run aws configure to set credentials first. - [Support Ticket Triage](https://hebbmind.com/skill/support-ticket-triage.md): [Skill] Helps support teams categorize and prioritize tickets, emails or chat logs and suggest next steps; drafts replies, organizes repro steps and reminds you to redact customer data before sharing. Works with exports from Zendesk, Intercom and others or pasted chats; no account or API key needed. - [Vercel CLI](https://hebbmind.com/cli/vercel-cli.md): [CLI] Vercel's official CLI: deploy frontend and full-stack projects with one command and manage preview environments, environment variables, domains and logs. Requires a Vercel account (free tier available). - [Dagger](https://hebbmind.com/cli/dagger.md): [CLI] Programmable software delivery engine: write build, test and release pipelines with SDKs in Go, Python, TypeScript and five other languages, all running in containers so local and CI behave the same, with built-in OpenTelemetry tracing. Needs a container runtime such as Docker. - [cloudflared](https://hebbmind.com/cli/cloudflared.md): [CLI] Official Cloudflare Tunnel client: exposes local services to the internet without opening firewall ports and can proxy TCP access like SSH and RDP. Named tunnels need a Cloudflare account and domain; quick tunnels work without signing in. - [Maestro](https://hebbmind.com/cli/maestro.md): [CLI] Write end-to-end UI tests for Android, iOS and web apps in YAML. The CLI includes an MCP server (maestro mcp) so coding agents can tap, assert and generate tests on simulators. Requires Java 17+. - [Maestro MCP](https://hebbmind.com/mcp/mobile-dev-inc-mcp.md): [MCP] MCP built into the CLI of the Maestro mobile UI testing framework (maestro mcp): lets agents view the screen, tap, scroll and assert on iOS/Android simulators, Android devices or Chromium, and write and run YAML end-to-end flows. Needs the Maestro CLI and Java 17+. Official. - [yq](https://hebbmind.com/cli/yq.md): [CLI] Lightweight command-line processor with jq-like syntax for reading, modifying and converting YAML, JSON, XML, INI, CSV and more, including in-place config edits. A single dependency-free Go binary. Next page: https://hebbmind.com/tools.md?page=5&profession=qa%2Cdevops%2Calgorithm%2Cdata-engineering%2Csupport