# Tools

> Every listed resource, editors’ picks first. The filters below can be combined.

- Search: append `?q=<keywords>` to the URL. Separate several keywords with spaces; all of them must match. Matches name, repository, tags, professions, description and README.
- Filter by type: append `?type=<cli|skill|plugin|mcp>` to the URL.
- Filter by profession: append `?profession=<profession id>` to the URL. Separate several ids with commas; a resource matches when it suits any of them. Ids are listed at https://hebbmind.com/api/v1/professions
- Filter by tag: append `?tag=<tag>` to the URL. Separate several tags with commas; a resource must carry all of them. Tags are listed at https://hebbmind.com/api/v1/tags

Resources for ML / AI or Data analysis, Tagged `customer-support`: 2 items.

> - ML / AI: Model training, evaluation and LLM application development.
> - Data analysis: Querying, statistical analysis, reporting and visualization.

- [Intercom CLI (Printing Press)](https://hebbmind.com/cli/intercom.md): [CLI] Unofficial Intercom CLI built with Printing Press, covering the full REST API: sync conversations and contacts for offline search, bulk-tag conversations about one incident, see customer overviews and SLA reports, and pull or push help articles. US, EU and AU regions; needs an access token.
- [Genesys Cloud MCP Server](https://hebbmind.com/mcp/genesys-cloud-mcp-server.md): [MCP] Community-built MCP for the Genesys Cloud contact center: supervisors and QA staff can check queue volumes, sample conversations, and read call quality, sentiment, topics and transcripts. Needs an OAuth client in your Genesys Cloud org with per-tool permissions, and Node.js. Still in development.