# Tools

> Every listed resource, editors’ picks first. The filters below can be combined.

- Search: append `?q=<keywords>` to the URL. Separate several keywords with spaces; all of them must match. Matches name, repository, tags, professions, description and README.
- Filter by type: append `?type=<cli|skill|plugin|mcp>` to the URL.
- Filter by profession: append `?profession=<profession id>` to the URL. Separate several ids with commas; a resource matches when it suits any of them. Ids are listed at https://hebbmind.com/api/v1/professions
- Filter by tag: append `?tag=<tag>` to the URL. Separate several tags with commas; a resource must carry all of them. Tags are listed at https://hebbmind.com/api/v1/tags

Resources for DevOps / SRE or ML / AI or Customer support, Tagged `ecommerce`: 2 items.

> - DevOps / SRE: Deployment, monitoring, cloud resources and reliability.
> - ML / AI: Model training, evaluation and LLM application development.
> - Customer support: Tickets, customer questions, knowledge-base upkeep and service quality.

- [Ticket Deflector](https://hebbmind.com/skill/ticket-deflector.md): [Skill] Support for small merchants: reads customer emails, checks orders and refunds in Stripe, PayPal, Square or Shopify, and drafts replies in the owner's voice per your refund policy; can refund via Stripe or Square after explicit approval. Works with pasted emails too. Official from Anthropic.
- [Gorgias CLI (Printing Press)](https://hebbmind.com/cli/gorgias.md): [CLI] Unofficial Gorgias CLI built with Printing Press for e-commerce support: lets AI list, reply to and update tickets, look up customers, find stale or incomplete tickets, and sync data locally for full-text search and SQL. Includes a skill and MCP server. Needs a Gorgias account and API key.