# Tools

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Resources for Hardware engineering or Customer support or HR, Tagged `python`: 8 items.

> - Hardware engineering: Part and assembly modeling, schematics and PCB review, simulation, and BOM and production files.
> - Customer support: Tickets, customer questions, knowledge-base upkeep and service quality.
> - HR: Screening, interviews, onboarding, training and employee relations.

- [AiPy](https://hebbmind.com/cli/aipyapp.md): [CLI] Knownsec's open-source Python-use agent: describe a task in plain language and it writes and runs Python on your machine, e.g. tidying Excel files, summarizing attendance or screening resumes. Needs Python 3.11+ and a model API key such as DeepSeek; code runs locally, so back up important files.
- [Telegram MCP](https://hebbmind.com/mcp/telegram-mcp.md): [MCP] Uses Telethon to operate Telegram as your personal account: search, send and receive messages, schedule sends, and manage contacts, groups and channels across 80+ tools, with an optional read-only mode. Needs a Telegram API ID and runs locally as a service.
- [kicad-happy](https://hebbmind.com/skill/kicad-happy.md): [Skill] KiCad design review skills: parse schematics, PCBs and Gerbers, trace the power tree, catch common mistakes, run SPICE simulation and EMC pre-checks, and tidy the BOM. Needs Python 3.10+; simulation needs ngspice; DigiKey needs API credentials. EMC pre-checks don't replace certification.
- [MCP Teams Server](https://hebbmind.com/mcp/mcp-teams-server.md): [MCP] Microsoft Teams MCP open-sourced by Inditex: read messages in a set channel, start threads, reply and @mention members, and list members. Requires an Azure app registration and a Teams bot (usually with IT admin help); runs via Docker or Python 3.12 with uv.
- [mcp-email-server](https://hebbmind.com/mcp/mcp-email-server.md): [MCP] Lets agents read, search, organize and send email over IMAP/SMTP with any provider that supports them, across multiple accounts, with a local web UI for setup. Needs your email password or app password.
- [ServiceNow MCP Server](https://hebbmind.com/mcp/servicenow-mcp.md): [MCP] Lets agents create, update and resolve incidents in ServiceNow, manage the service catalog, change requests and knowledge articles, and load only the tools each role needs. Needs a ServiceNow account and Python 3.11+ (from source); community-maintained, last updated Oct 2025.
- [Zendesk MCP Server](https://hebbmind.com/mcp/zendesk-mcp-server.md): [MCP] Lets agents view, create and update Zendesk tickets and comments, read Help Center articles as a knowledge base, and use built-in prompts for ticket analysis and reply drafting. Each support rep signs in with OAuth after an admin registers an OAuth client. Install from source.
- [Freshdesk MCP Server](https://hebbmind.com/mcp/freshdesk-mcp.md): [MCP] Lets agents create, search, update and reply to Freshdesk tickets, add internal notes, and look up contacts, companies and agents, so support teams can process and summarize tickets in bulk. Needs a Freshdesk API key and account domain; runs locally with uvx.