Tools

Community-maintained Slack MCP: reads channel, DM and thread history, searches messages and fetches unread messages; write actions like posting are off by default and must be enabled explicitly. Works with user OAuth or bot tokens over stdio, SSE or HTTP.

Uses Telethon to operate Telegram as your personal account: search, send and receive messages, schedule sends, and manage contacts, groups and channels across 80+ tools, with an optional read-only mode. Needs a Telegram API ID and runs locally as a service.

Atlassian's official hosted remote MCP: access Jira, Confluence, JSM, Bitbucket, Loom and more with OAuth or an API token. Works with Atlassian Cloud sites only.

Official from LINE: connects to a LINE Official Account through the Messaging API to push or broadcast text and Flex messages, manage rich menus, and look up followers and user profiles. Needs a channel access token; currently in preview.

Lets agents send and read channel messages and DMs through your own Discord bot, and manage channels, roles, member timeouts and scheduled events, useful for running a community or player support on Discord. Create a bot in the Discord Developer Portal for a token; needs Docker.

Microsoft Teams MCP open-sourced by Inditex: read messages in a set channel, start threads, reply and @mention members, and list members. Requires an Azure app registration and a Teams bot (usually with IT admin help); runs via Docker or Python 3.12 with uv.

Lets agents read, search, organize and send email over IMAP/SMTP with any provider that supports them, across multiple accounts, with a local web UI for setup. Needs your email password or app password.

Lets agents create, update and resolve incidents in ServiceNow, manage the service catalog, change requests and knowledge articles, and load only the tools each role needs. Needs a ServiceNow account and Python 3.11+ (from source); community-maintained, last updated Oct 2025.

Community-run local Salesforce MCP: query, summarize and update accounts, opportunities and cases in plain language and search across objects; admins can also create custom objects and fields and edit Apex. Needs Salesforce login and security token (or a Connected App) and Node.js 22+.

Salesforce's official hosted MCP servers: after an admin enables them in Setup with an OAuth external client app, agents can query and update CRM records and run Flows under the user's permissions. Needs Enterprise Edition or higher, or a free Developer Edition org. Repo holds docs and Q&A.

Lets agents view, create and update Zendesk tickets and comments, read Help Center articles as a knowledge base, and use built-in prompts for ticket analysis and reply drafting. Each support rep signs in with OAuth after an admin registers an OAuth client. Install from source.

From Twilio Labs: exposes Twilio's public APIs (SMS, voice, phone numbers, Serverless and more) as MCP tools generated from its OpenAPI specs, with filtering by service or tag. Needs a Twilio API key; marked as a proof of concept.

Discourse's official MCP: lets agents search and read forum topics and posts and view categories and users. Read-only by default and no account needed for public forums; posting and replying require a site API key and the --allow_writes flag. Needs Node.js 24+.

Lets agents create, search, update and reply to Freshdesk tickets, add internal notes, and look up contacts, companies and agents, so support teams can process and summarize tickets in bulk. Needs a Freshdesk API key and account domain; runs locally with uvx.

Lets agents search Help Scout conversations, see a customer's or organization's full history and pull reports like CSAT; add a Docs API key to search the knowledge base. Write actions (draft replies, internal notes, tags) are off by default. Needs App ID and Secret from a Help Scout private app.

Community-built MCP for the Genesys Cloud contact center: supervisors and QA staff can check queue volumes, sample conversations, and read call quality, sentiment, topics and transcripts. Needs an OAuth client in your Genesys Cloud org with per-tool permissions, and Node.js. Still in development.

Teamwork.com's official MCP: query and update projects, tasks, milestones and time logs in plain language, and handle Desk support tickets and Spaces wiki pages, with role-based tool sets (e.g. project manager, support). Needs a Teamwork.com account with AI/MCP enabled by an admin.