Tools
Every Skill, MCP server, CLI and plugin in the directory. Filter by type, profession or tag, or search by keyword.
Profession: DevOps / SRE +1
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Tags: customer-support
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2 items
Freshservice CLI (Printing Press)
CLIUnofficial Freshservice CLI built with Printing Press: lets AI check an IT agent's queue, flag tickets near SLA breach, search tickets and the knowledge base, gauge team workload, spot recurring issues and KB gaps, and manage changes and assets. Needs a Freshservice account and API key.
mvanhorn/printing-press-library2.1k
ServiceNow MCP Server
MCPLets agents create, update and resolve incidents in ServiceNow, manage the service catalog, change requests and knowledge articles, and load only the tools each role needs. Needs a ServiceNow account and Python 3.11+ (from source); community-maintained, last updated Oct 2025.
echelon-ai-labs/servicenow-mcp305