Tools

Support for small merchants: reads customer emails, checks orders and refunds in Stripe, PayPal, Square or Shopify, and drafts replies in the owner's voice per your refund policy; can refund via Stripe or Square after explicit approval. Works with pasted emails too. Official from Anthropic.

Unofficial Gorgias CLI built with Printing Press for e-commerce support: lets AI list, reply to and update tickets, look up customers, find stale or incomplete tickets, and sync data locally for full-text search and SQL. Includes a skill and MCP server. Needs a Gorgias account and API key.

Amazon's official seller plugin (beta): connect Seller Central to check sales, traffic and inventory, get stockout alerts and restock suggestions, plan FBA inbound shipments and diagnose suppressed or unsearchable listings. Changes are drafted and need your approval. Needs a seller account.