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Every Skill, MCP server, CLI and plugin in the directory. Filter by type, profession or tag, or search by keyword.
Profession: ML / AI +1
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Tags: customer-support
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2 items

Intercom CLI (Printing Press)
CLIUnofficial Intercom CLI built with Printing Press, covering the full REST API: sync conversations and contacts for offline search, bulk-tag conversations about one incident, see customer overviews and SLA reports, and pull or push help articles. US, EU and AU regions; needs an access token.
mvanhorn/printing-press-library2.1k
Genesys Cloud MCP Server
MCPCommunity-built MCP for the Genesys Cloud contact center: supervisors and QA staff can check queue volumes, sample conversations, and read call quality, sentiment, topics and transcripts. Needs an OAuth client in your Genesys Cloud org with per-tool permissions, and Node.js. Still in development.
MakingChatbots/genesys-cloud-mcp-server35