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Profession: DevOps / SRE +1
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Tags: knowledge-base +1
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2 items

ServiceNow MCP Server
MCPLets agents create, update and resolve incidents in ServiceNow, manage the service catalog, change requests and knowledge articles, and load only the tools each role needs. Needs a ServiceNow account and Python 3.11+ (from source); community-maintained, last updated Oct 2025.
echelon-ai-labs/servicenow-mcp305
Zendesk MCP Server
MCPLets agents view, create and update Zendesk tickets and comments, read Help Center articles as a knowledge base, and use built-in prompts for ticket analysis and reply drafting. Each support rep signs in with OAuth after an admin registers an OAuth client. Install from source.
reminia/zendesk-mcp-server123